✍️Writing & Content50🎨Image Generation63🎬Video & Animation104🎵Audio & Music85💬Chatbots & Assistants81💻Coding & Development350📈Marketing & SEO120Productivity296🎯Design & UI/UX93📊Data & Analytics100📚Education & Research43💼Business & Finance113🏥Healthcare & Wellness19🔍Search & Knowledge20🤖AI Agent Infrastructure174🛡️AI Security & Testing26🧊3D & Spatial22🔎SEO Tools55🏡Real Estate6🗃️Data Extraction57🧠ADHD & Focus Tools11🔬Research & Academia26🧩LLM APIs & Models24⚙️Automation & Workflows23🔐Security & Privacy16📊Analytics & BI12⚖️Legal & Contracts9
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Best AI Tools for Customer Support Automation in 2026

AI customer support automation has reached an inflection point: the best tools in 2026 can resolve 60-80% of tickets without human intervention, handle thousands of simultaneous conversations, and escalate complex issues to the right human agent with full context. Whether you're a SaaS company, e-commerce brand, or service business, these platforms dramatically reduce support costs while improving response times and customer satisfaction scores.

92 tools found • Last updated August 2026

92
Total Tools
64
Free / Freemium
28
Paid Only
2
Open Source

All Customer Support Automation Tools

Freemium

OpenAI's conversational AI assistant powered by GPT-4

💰 Free tier available. Plus $20/mo, Team $25/user/mo, Enterprise custom

Natural language conversationCode generationImage generation (DALL-E)
Freemium

Anthropic's thoughtful AI assistant — now powered by Opus 4.8

💰 Free tier. Pro $20/mo, Team $25/user/mo, Enterprise custom. Opus 4.8 available on Pro and above.

200K+ token contextDocument analysisCode generation
Freemium

Open-source AI chatbot with strong reasoning and coding

💰 Free web chat. API: $0.14/million input tokens, $0.28/million output tokens (DeepSeek-V3)

DeepThink reasoning modeCode generationMath problem solving
Freemium

xAI's chatbot with real-time X integration

💰 Free tier with limited usage. Premium via X Premium+ $16/mo or SuperGrok $30/mo

Real-time X/Twitter dataImage generation (Aurora)Deep research mode
Freemium

AI character chatbot platform for roleplay and storytelling

💰 Free tier with ads. Premium removes ads and unlocks advanced features

Thousands of user-created charactersCustom character creationMultiple AI backends
Freemium

Moonshot AI chatbot with 2M token context window

💰 Free tier. API pricing based on token usage

2M token context windowLong document processingWeb search integration

Microsoft's AI assistant — free GPT-4 access in Windows, Edge, and M365

💰 Free (Copilot). Microsoft 365 Copilot $30/user/mo (requires M365 Business subscription)

Free GPT-4 accessDALL-E image generationWeb browsing with citations
#8Ada
Paid

Enterprise AI customer service automation

💰 Custom enterprise pricing based on conversation volume

AI agentNo-code builderMultilingual
Freemium

AI-powered interactive fiction game with unlimited text adventures

💰 Free tier with basic model. Hero $4.99/mo, Legend $14.99/mo, Mythic $29.99/mo

Infinite AI-generated storylinesMultiple genres and settingsCustom world and character creation
Freemium

Enterprise AI models and applications

💰 Free tier. Jamba models pay-per-token. Enterprise custom

Jamba modelsContextual AnswersSummarization
Paid

Chatbot, ticketing, email inbox and knowledge base for SaaS support, with unlimited messages if you bring your own key

💰 Standard is $29/month for individuals, solopreneurs and small startups with a single point of contact: 2,500 messages per month, 2 chatbots, 2 ticket forms and 5 team members. Pro is $39/month for small teams and growing businesses: 10,000 messages per month, 5 chatbots, 5 ticket forms and 25 team members. Expert is $199/month for agencies, large teams and multi-department businesses: 100,000 messages per month, 50 chatbots, 50 ticket forms and 100 team members. Message allowances become unlimited on any tier if you bring your own OpenAI key. Monthly, yearly and pay-once billing options are offered, and every tier includes a 7-day free trial.

AI chatbot trained on your business contentCustom ticket forms collecting structured information up frontUnified email inbox for incoming support mail
Freemium

AI receptionist for WhatsApp, Instagram and TikTok — books appointments, captures leads, BYOK pricing

💰 The vendor publishes no plan price figures on its pricing page — that page is an FAQ rather than a tier table — so no subscription amount is stated here rather than guessed. What is published is the cost model: Ainisa is bring-your-own-key, meaning you create an API key at OpenAI or Anthropic, add it to the Ainisa dashboard, and pay the model provider directly with no markup from Ainisa. The company's own published usage guidance puts typical model spend at $1–2 per month for light use (100–500 messages), $3–10 per month for medium use (1,000–3,000 messages) and $30–50 per month for heavy use (5,000–10,000 messages). The home page states it is free to get started and offers a live demo without signup. A WhatsApp Business API account through Meta Business Manager is required for the WhatsApp channel; Meta's free tier is sufficient to begin.

Answers on WhatsApp, Instagram, Facebook, TikTok, Telegram and your siteOfficial Meta technology provider with one-click embedded WhatsApp onboardingBooks, reschedules and cancels appointments 24/7

Amazon's free AI shopping assistant (rebranded Alexa for Shopping) used by 250M+ customers

💰 Completely free for any signed-in Amazon customer — no Prime membership, Echo device, or separate Alexa app required.

Conversational product Q&A across Amazon's full catalogAuto-adds recommended items to cartPrice tracking with up to 12 months of price history
Freemium

Private on-device AI assistant with RAG, agents and meeting notes — no account, keys or token limits

💰 The desktop app is a free download that runs locally with no accounts, no API keys and no token limits, and self-hosting with Docker is free for small teams. Cloud Basic is $50/month for a private instance with a custom subdomain and RAG, agents and workflows available out of the box — you bring an LLM API key. Cloud Pro is $99/month with higher performance, priority resources and a 72-hour support SLA, aimed at teams that rely on AI daily. Enterprise is contact-us and adds on-premise deployment, a custom SLA, custom integrations, SSO and RBAC.

Runs entirely on-device with no account, API key or token limitRAG over your own documents plus agent workflowsMeeting assistant for automated notes and summaries
Freemium

No-code builder for custom website chatbots trained on your own data, with audience-question analytics.

💰 Free to start with no credit card required. The pricing page returned almost no readable content at verification (117 characters after rendering), so no tier figures are recorded here rather than guessed at.

No-code chatbot creation trained on your own dataWebsite embed in roughly three minutesFull appearance and behaviour customisation
Freemium

No-code AI agents that classify intent first, then route to a real workflow

💰 Free includes a one-time allocation of 100 credits, 1 AI agent and no credit card, enough to build and test a first agent. Starter is $49/month and includes 1,800 credits with full platform access and credits shared across agents. Professional is $129/month with 8,500 credits. Growth is $269/month with 21,000 credits, multiple agents, channels and flows, and priority support. Enterprise is custom-priced with custom credit commitments and account management. A credit is the billing unit for agent activity and different actions consume different amounts; test chats consume credits because they run through the same pipeline as live conversations. Paid plans can enable overage and auto-recharge with configurable spend limits. A dedicated WhatsApp phone number is billed separately and is not included in any plan price.

Intent dispatcher routes each query to a single flow before answeringDrag-and-drop builder over documents, spreadsheets and workflowsExact-value retrieval rather than paraphrase
Freemium

No-code custom chatbot trained on your data, deployed across web, WhatsApp, Slack and Telegram

💰 Four published monthly tiers with 20% off on yearly billing. Free is $0 per month: 200 message credits with gpt-4o-mini, 1 agent, 1 datastore, 20,000 words of storage and a 25-page website loader — note that agents and datastores on the free plan are deleted after 14 days of inactivity. Growth is $49 per month: 20,000 message credits, 2 agents, 2 datastores, a 250-page website loader, 10 team seats, branding removal and dedicated support. Pro is $99 per month: 40,000 credits, 5 agents, 5 datastores, a 1,000-page loader and 25 seats. Enterprise is $499 per month: 400,000 credits, 100 agents, 100 datastores, a 10,000-page loader and 200 seats. GPT-4 access, auto-sync datasources and the integrations are available across tiers; custom plans are available on request.

Train on files, Notion, Google Drive, Zendesk help centre or any public URLOmnichannel deployment: widget, WhatsApp, Slack, Telegram, Messenger, ShopifyShared inbox with human handoff and team assignment
Freemium

Website AI chatbot trained on your own pages, free tier with 100 replies a month

💰 Free is $0 with no card required and includes 100 AI replies a month, up to 1 website, up to 50 crawled pages, up to 1,000,000 knowledge-base characters and 1 seat. Starter is $39/month, or $35/month billed annually at $420/year (€31/month, €372/year), and includes 2,500 AI replies a month, up to 2 websites, up to 250 crawled pages, up to 3,000,000 characters, 2 seats and eight additional features: reviewable chat logs, a smarter AI model option, chat analytics with top pages and top countries, widget localisation into 32 languages and thinking mode among them. Higher tiers listed on the pricing page run to $139/month and $125/month annually. Annual billing saves 10%, prices are selectable in USD or EUR, and an Enterprise track is quoted separately. There are no hidden fees and no long-term contracts.

Knowledge base built by crawling your own websiteLive preview on your own URL before signing up100 free AI replies a month with no card
#19Auxx
Freemium

AI support and outbound platform with unified channels, knowledge bases and workflows, billed on AI completions not seats

💰 Annual billing saves 30%. Free is $0/month for individuals and small teams: 1 team member, 1 connected channel, 50 AI completions/month, 100 outbound emails/month, 1 GB storage, 10 saved views, 3 workflows and 100 workflow runs/month. Starter is $14/month with a 14-day free trial and adds unlimited team members, 3 connected channels, 500 AI completions/month, 1,000 outbound emails/month, 10 GB storage, 20 saved views, 1 knowledge base of up to 50 articles, 5 datasets, 15 workflows and 5,000 workflow runs/month. Growth is $35/month with a 14-day free trial and adds unlimited channels, 5,000 AI completions/month, 10,000 outbound emails/month, 50 GB storage, unlimited saved views, unlimited knowledge bases and datasets, 15,000 workflow runs/month and API access with 10,000 calls per month.

Unified inbox across connected support channelsAI completions metered separately from email, storage and workflow runsKnowledge bases and datasets to ground AI replies in your own content
Paid

Native macOS app for 300+ AI models with projects, agents and MCP, sold as a perpetual licence

💰 One-time perpetual licences with one year of updates included: Essential $79 for 1 seat, Pro $199 for 2 seats plus 1 mobile device, Team $99 per seat with an optional $79/seat/year renewal. Cloud sync quota is 512 MB on Essential and 1 GB on Pro. 30-day money-back guarantee. A seasonal sale was running at $55/$69 when checked.

Native SwiftUI/AppKit macOS app, no Electron300+ models across OpenAI, Anthropic, Google, Mistral, Azure, Bedrock and OllamaProjects, multi-chat threads and conversation forking
Paid

AI voice agents for inbound and outbound calls, bundled with a cold-email outreach stack

💰 Two published tiers plus contact-priced Enterprise, billed on call minutes. Starter is $20 per month billed annually or $22 per month billed monthly (the vendor shows this as 9% off) and includes 50 minutes, 5 concurrent calls, unlimited assistants, API and integrations, multilingual support, ticket support and a choice of voice API, LLM and transcriber. Pro — marked most popular — is $55 per month billed annually or $60 billed monthly (8% off) and includes 120 minutes, 25 concurrent calls, 5 custom workflows, batch campaigns and team invitations. Enterprise is custom-priced with custom minutes, 200+ concurrent calls, custom integrations, compliance readiness and onboarding training. All plans start with a 14-day free trial that includes 20 free minutes and a $1 card-verification charge refunded within 48 hours; billing starts on day 15.

Inbound and outbound AI voice agents with unlimited assistantsChoice of voice API, LLM and transcriber providersCold email sequences with warm-up, verification and enrichment
Freemium

No-code chatbot builder for Spanish-speaking SMBs, trained on your catalog and deployed to web and WhatsApp

💰 A 7-day free PRO trial is advertised with no lock-in, advance notice before the first charge, and one-click cancellation. The site has a Precios page, but its tier prices render client-side and were not readable from the server response, so no figures are listed here.

Trains on your site URLs, PDFs, spreadsheets, and pasted textRecommends and links specific products from your catalogOne-line web widget for WordPress, Shopify, PrestaShop, WooCommerce, Webflow, and more
Freemium

Chat with AI characters and create custom personalities

💰 Free tier. c.ai+ $9.99/mo with priority access and faster responses

Create charactersCelebrity personalitiesGroup chats

Immersive conversational AI for training simulations and brand campaigns, published via SDKs

💰 Pro is pay-as-you-go at $5 per 50,000 credits, roughly 200 experience minutes, aimed at developers comfortable with Charisma's SDKs building small bespoke projects. It includes publishing to your own web, VR or game-engine experience, story collaborators, script flow tools, speech-to-text access, the AI voice library, custom AI voice integration, additional languages and generative AI dialogue features. Enterprise combines a one-off development fee tailored to requirements — front-end experience development for web, mobile, app, game or VR, visual design, script-writing, and technical, production and editorial support — with a fixed monthly platform fee based on estimated usage, adding a user management system, an account manager, additional premium AI voices, admin-only platform tools and Training & Development templates. Both tiers are arranged through a sales conversation.

Authored branching scripts with generative dialogue inside themReal-time KPI analytics on course and campaign engagementSDK publishing to web, mobile, game engine and VR
Freemium

No-code AI chatbot builder trained on your own data (URLs, PDFs, Notion)

💰 Free: 1 chatbot, 400K characters, 20 msgs/day, GPT-3.5. Hobby $19/mo (2,000 msgs/mo, GPT-4o mini). Standard $99/mo (10,000 msgs/mo, GPT-4o + Claude, Slack/WhatsApp). Unlimited $499/mo.

Fast setup from URL crawl, PDF upload, or Notion/Drive/Confluence syncModel choice on paid plans: GPT-4o, GPT-4o mini, ClaudeEmbeddable JS widget, shareable link, and full REST API
Paid

Agent platform with ready-made templates deploying to web, Slack, Discord, WhatsApp, Messenger and Telegram

💰 Basic is $25 per month, described as suited to small to medium projects with moderate usage. Pro is $65 per month for larger projects that need more resources, and includes 90 days of conversation retention with export capabilities plus activity tracking. Scale is $365 per month for larger projects and big data needs. A free trial is offered on the paid tiers, and separate enterprise and whitelabel tracks are listed on the site rather than priced publicly.

Ready-made agent templates for support, sales and operationsDeployment to website widgets, apps and messaging platformsSlack, Discord, WhatsApp, Messenger and Telegram integrations
Freemium

E-commerce support and sales chatbot with bring-your-own-key pricing and unlimited AI messages

💰 Learner is free with 100 messages a month, 50,000 characters of storage, Gemini Flash and chat history. On the bring-your-own-API-key track: Growth is $9/month, Evolve $19/month, Advanced $24/month and Masterful $34/month, all with unlimited messages and storage of 5M, 15M, 50M and 100M characters respectively, plus 3, 10, 50 and 100 chat widgets and 2, 4, 6 and 8 proactive sales rules. On the all-inclusive track where Chaterimo supplies the keys: Growth is $20/month for 1,000 messages, Evolve $40/month for 2,000, Advanced $50/month for 4,000 and Masterful $70/month for 10,000, with the same storage, widget and rule ladders but restricted to lower-tier models. All paid tiers include a ticket system, third-party and custom API integration, lead capture, chat reports, 24-hour auto-scraping, Google Search integration, current-webpage context and removal of the 'Powered by chaterimo' badge. An all-inclusive Enterprise plan is quoted on request.

Bring your own OpenAI, Anthropic, Gemini or Grok key for unlimited messagesOne-click install for Shopify, Shoptet and UpgatesIntelligent handoff that collects contact details and opens a ticket

OpenAI's proactive daily-briefing feature inside ChatGPT

💰 Bundled into existing ChatGPT subscriptions — not sold separately. Launched exclusively on ChatGPT Pro ($200/mo) before rolling out to ChatGPT Plus ($20/mo). Not available on the free ChatGPT tier.

Personalized daily briefing cards generated overnightDraws context from your ChatGPT chat history for relevanceOptional Gmail and Google Calendar connections for richer cards
Freemium

Local-first browser side panel that hosts Claude Code, Codex, or any model, with reversible on-device PII redaction

💰 Free tier covers chat with a built-in in-browser model, bring-your-own agent or model, on-screen context, browser actions, local conversation history and search, built-in Skills, one tool from the directory, and secret redaction. Pro adds unlimited directory tools, meeting notes on Zoom/Meet/Teams/Webex, custom Skills, and AI auto-detection of names, organizations, and locations for redaction. Exact Pro pricing is not published on the public pricing page as of July 2026.

Works instantly with an in-browser private model — no API key or accountHosts Claude Code, Codex, and Antigravity under your own loginsTool directory for search, live data, and cross-app actions
Free

ByteDance's free AI assistant with chat, writing, coding, and creative tools

💰 Completely free to use — no subscription required

Free AI chat with no limitsSpecialized task assistantsAI writing and translation
Freemium

Conversational AI appointment setter for HighLevel and HubSpot, built for agency re-billing

💰 Separate business and agency plan tracks. Free is $0 forever and includes unlimited account connections, 1 MB upload storage, 100 monthly messages, 1 user seat and 1 agent. Core is $64 per month and covers unlimited messages with message costs included in the base price; the agency version of Core adds re-billing of all costs, a white-label client portal, 15+ templates, invitable additional users, and add-on storage and agents, while the business version includes 50+ extra templates and human support. Growth is custom-priced for teams needing SLAs, compliance, quarterly audits or high volume, and adds HIPAA compliance, 50+ templates, 99.99% priority uptime and priority support. Agency plans re-bill messages at a published $0.012 per message. Paid plans start with a 7-day trial.

Native agents inside HighLevel, HubSpot and custom CRMsLead qualification, follow-up and appointment booking across text channelsClient re-billing at $0.012 per message on agency plans
#32Cody
Paid

Business AI assistant trained on your documents and website, with recurring crawls and a customisable widget

💰 Basic is $29/month with 2,500 credits, GPT-5 Mini, 3 team members, a 14-day conversation log, 1,000 documents, an embeddable and customisable website widget and API access. Premium is $99/month with 10,000 credits, GPT-5 Mini plus GPT-5 and Claude 4 Sonnet, 10 team members, a 30-day conversation log, 10,000 documents, 10,000 website pages, the website crawler, recurring website imports for 3 websites, widget embedding for 3 websites, branding removal and API access. Advanced is $249/month with 25,000 credits, 30 team members, a 90-day conversation log, 25,000 website pages, the website crawler and recurring website imports. A free tier is available to start.

Knowledge base built from uploaded documents and crawled websitesRecurring website imports so answers stay currentModel choice across GPT-5 Mini, GPT-5 and Claude 4 Sonnet by tier
#33Coze
Freemium

ByteDance's no-code AI chatbot builder with plugins and multi-platform deployment

💰 Free tier with generous limits. Pro plans from $9/mo for more API calls and features

Visual bot builder — no coding requiredPlugin system with 600+ pre-built pluginsKnowledge base with document upload
Paid

Turns docs, wikis and API references into a source-linked support agent for web, Slack, Discord and MCP

💰 Launch $29/mo (2,000 pages, 500 credits, 1 collection, 1 seat). Grow $99/mo (5,000 pages, 2,500 credits, 2 collections, 2 seats). Accelerate $299/mo (14,000 pages, 10,000 credits, 3 collections, 5 seats). 20% off annually; 7-day free trial; custom plans on request.

Crawl a docs URL into a knowledge base in minutesAuto-sync from Notion, Confluence, Linear, GitHub and wikisWebsite widget, Discord bot, Slack app, GitHub, MCP and API
Freemium

All-in-one messaging platform with AI CopilotBot.

💰 Free plan included. Mini $45/mo (4 seats). Essentials $95/mo (10 seats) with AI chatbot. Plus $295/mo (20+ seats) with unlimited automations. Enterprise custom pricing.

AI CopilotBotShared inboxKnowledge base

No-code RAG agents built from your own content, with anti-hallucination grounding and a RAG API on every tier

💰 Standard is $99/month, or $89/month on annual billing (10% off, a stated $120 saved per year): 10 agents, 1,000 queries per month, 5,000 documents per agent, 60M words of storage, 3 team members and RAG API access. Premium is $499/month, or $449/month annually (a stated $600 saved per year): everything in Standard plus 25 agents, 5,000 queries per month, 20,000 documents per agent, 300M words of storage, 5 team members, auto-sync of website content and removal of CustomGPT branding. Enterprise is custom-priced and adds forward-deployed engineers for custom workflows, bespoke agent design and development, a dedicated solutions engineering and account team, flexible limits on data, queries and seats, advanced RBAC with custom SSO and DPA, white-glove onboarding and continuous training, and automated real-time sync for all data sources. Both self-serve tiers start with a free 7-day trial and can be cancelled or upgraded at any time.

No-code builder for retrieval-grounded agentsAnti-hallucination grounding constrained to ingested contentRAG API access included from the entry tier
Freemium

No-code AI support agents, workflows, live chat and help desk with white-labelling from the Business tier

💰 Free forever: AI agent, AI auto-reply, workflow, live chat and help desk, 1 seat, 200 conversations/month, 1 chatbot and a 20-document knowledge base, no credit card required. Starter $39.99/month ($33.67 billed annually) — 5 seats, 5,000 conversations/month, unlimited chatbots and a 100-document knowledge base. Team $89.99/month ($75.67 annually) — 15 seats, 15,000 conversations/month, unlimited documents, plus ticket mailbox. Business $249.99/month ($219.67 annually) — unlimited seats, 60,000 conversations/month, bots for multiple brands and white labelling. Enterprise is quoted on request and adds custom AI model training, SAML SSO, 24/7 support, a 99.9% SLA and dedicated infrastructure. Annual billing saves up to 16%.

Visual no-code workflow builder for agent logicProduct-catalogue learning for recommendation-driven supportLive chat, help desk and ticket mailbox in one platform
Freemium

In-app AI support agent that also mines every conversation into product insight

💰 Three published tiers plus a custom option, priced by answer volume with a monthly/annual toggle where annual saves 20%. Free is $0 with 50 answers a month (about 21 conversations), 1 MB of content, 300 pages crawled a month and 1 seat, and it captures every question it cannot answer; no card and no time limit. Starter is $40 a month billed yearly at $480 for 12 months, with 1,000 answers a month (about 420 conversations), 15 MB of content, 1,000 pages crawled a month and 3 seats. Growth is $120 a month billed yearly at $1,440, with 4,000 answers a month (about 1,670 conversations), 50 MB of content, 3,000 pages crawled a month and 10 seats. Volumes past Growth are quoted individually. The vendor states there is no overage — the plan price is the bill.

Answers in-product at the point of confusion, in the user's own languageCan act on the customer's behalf rather than only answeringCaptures every unanswered question as a documentation gap
Paid

Shared support inbox billed per conversation, not per seat, with AI that hands uncertain cases to a human

💰 One usage-based plan rather than a seat ladder: a monthly minimum of €13/month including 300 accepted support conversations, after which you pay only for accepted customer conversations. Email, AI assistance and every teammate share the same monthly meter, and teammates are unlimited at no additional cost. The base plan includes AI auto-replies with human safeguards, AI drafts and summaries, the shared inbox, email and website chat, conversation lifecycle with status and ownership, teams and inbox routing, assignment and workload management, internal notes, the AI agent with safeguards and handoff, an AI copilot for drafts and summaries, a knowledge base, a branded help centre, and multilingual support with translation. A free start is offered with no card needed.

Billed per accepted conversation, unlimited teammatesAI answers only from sources your team approvedExplicit human handoff on risky or uncertain cases

Anonymized, no-account AI chat front-end for GPT, Claude, Mistral, and Gemma

💰 Free: Claude Haiku, Mistral Small, GPT-5.4 nano/mini, gpt-oss-120b, Gemma — no account needed. Plus $9.99/mo: GPT-5.4 + Claude Sonnet 4.6 + DuckDuckGo VPN + Personal Information Removal. Pro $19.99/mo: adds Claude Opus 4.7/4.8, higher reasoning effort, 2x usage limits.

Anonymized prompts — DuckDuckGo strips identifying metadata before it reaches the AI providerNo account or login required to start chattingMultiple free-tier models: Claude Haiku, Mistral Small, GPT-5.4 nano/mini, gpt-oss-120b, Gemma
Paid

Agentic support platform where support teams build agents that resolve, investigate, and triage tickets

💰 No public pricing page — a direct fetch of /pricing returns 404 and the site routes to 'View demo' and 'Log in'. Quoted pricing only.

Agents that resolve tickets end to end, including actions in systems like StripeEscalation and triage agents alongside resolution agentsInvestigation agents that dig into your own systems
Paid

Autonomous support and content agents inside Zendesk, Freshdesk and Slack, billed per completed task with no platform fee

💰 Usage-based with no platform fee, no monthly minimum and no commitment. Tasks fall into three bands: light tasks such as dashboard questions and simple lookups are free; regular tasks such as a support ticket or a chat session are $0.40 each; heavy tasks such as a blog post draft are $4.00 each. A ticket counts as one task regardless of how many replies it takes; a blog post counts as one task per run including research, writing and SEO. Published examples: 100 tickets/month is $40, 500 is $200, 1,000 is $400 and 2,500 is $1,000. Sign-up includes $50 of free usage plus 2 free blog generations with every feature unlocked and no credit card. Invoicing runs monthly through Stripe against actual usage. A monthly spend limit is configurable and defaults to $250, with email alerts at 50%, 75% and 100%; agents pause automatically at the limit.

Deploys inside Zendesk, Freshdesk, Slack, Notion, Google Drive and ShopifyTrains on existing ticket history and help-centre articlesPer-task billing scoped to the whole interaction
Paid

Custom ChatGPT chatbots trained on your files, site and YouTube videos

💰 Billed in USD or INR. Basic is $19/month (₹1599/month) for 2,000 message credits a month, 5 chatbots, 2,000,000 characters per chatbot, multi-file upload and API access; annually it is $190/year. Pro is $49/month for 5,000 message credits, 10 chatbots, 4,000,000 characters per chatbot, unlimited website embedding, multi-file upload and API access; annually $490. Advance is $99/month (₹7999/month) for 10,000 message credits, 20 chatbots, 6,000,000 characters per chatbot, unlimited website embedding and the option to choose GPT-4. Add-ons: extra message credits $7 per 1,000 credits a month, extra chatbots $7 per chatbot a month, removing 'Powered By EmbedAI' branding from the iframe and widget $39/month, and custom domains for the embed script, iframe and chatbot link $39/month.

Trains on files, crawled websites and YouTube videosPowered by OpenAI GPT models and Google GeminiDeploy as chat bubble, embed code or shareable link
Freemium

AI-powered helpdesk with Freddy AI chatbot, 68K+ customers & generous free plan

💰 Free (up to 10 agents). Growth $18/agent/mo, Pro $59/agent/mo, Enterprise $95/agent/mo

Freddy AI for ticket suggestions and chatbotsOmnichannel ticketing (email, chat, phone, social)Collision detection — prevents duplicate agent replies
Freemium

Google's multimodal AI with workspace integration

💰 Free tier. Advanced $19.99/mo with Gemini Ultra and 2TB storage

Google Search integrationGmail/Drive accessImage understanding
Paid

AI helpdesk built specifically for ecommerce.

💰 Helpdesk plans from Starter $10/mo (50 tickets) to Advanced $750+/mo (5,000+ tickets). AI Agent add-on is usage-based at $0.90-$1.00 per resolved conversation, not a flat fee. Enterprise custom pricing available.

AI ticket automationShopify/BigCommerce integrationsOmnichannel inbox
Freemium

No-code voice and text AI agents across phone, SMS, email, web chat and social

💰 A do-it-yourself track that starts free with a two-week Pro trial and pay-as-you-go subscription selection plus public API access, alongside published self-serve tiers on a monthly/annual toggle where annual gives two months free. Self-Serve is $150 per month billed monthly: 12,000 message credits and 30,000 AI voice credits per month, 2 chatbots, unlimited storage, 1 million training tokens per bot, 4 collaborators, AI Voice, bring-your-own AI key, 1 agent and 1 function call per chatbot, unlimited website embedding, plus Slack, Zapier, Make, WhatsApp, Instagram and Messenger — but no HubSpot, Zendesk, SMS, auto-retraining, Google Search, image uploads, custom domain or SLA. Scale is $600 per month billed monthly with 60,000 message credits and a larger voice allowance. Enterprise is contact-priced and adds dedicated or on-prem hosting, full white label, custom LLM integration, forward-deployed engineers, an SLA, source code availability and SOC 2, ISO 27001 and GDPR compliance.

Sub-500ms latency voice agents for inbound and outbound phone callsBatch outbound campaigns with rotating numbers and managed concurrencyTemplated automatic follow-up with retained conversation context
#48Haye
Freemium

Private macOS assistant with one-shortcut access to GPT-5, Claude, DeepSeek, and Gemini

💰 Free trial tier at $0 to try the features. Lifetime one-time purchase at $29.99 for lifetime access to Haye 2, with a limited-time $10 discount shown at the time of writing.

Command+E invokes the assistant anywhere on macOSGPT-5, Claude Sonnet 4.5, DeepSeek R1, Gemini 2.5 Pro, o3, and more in one appCompare answers from multiple models side by side
Paid

Human-centric customer service platform

💰 Standard $20/user/mo, Plus $40/user/mo, Pro $65/user/mo

Shared inboxKnowledge baseAI Drafts
Freemium

A self-hostable, source-available platform for AI agents and agentic workflows with multichannel support, memory and tool orchestration — free to self-host, with licence-key paid plans from $19/month.

💰 The Community edition is self-hosted and free with no licence key required. Paid plans start at $19/month and are activated by licence key, scaling on user counts, workflow quotas and licence activations rather than on usage — the vendor explicitly states it does not bill per message or per workflow execution, though plan quotas still apply. The codebase is source-available under FCL-1.0-ALv2 (Fair Core), not a permissive open-source licence.

Self-hosted with full control of production dataCLI scaffolding and a local stack for building workflowsMultichannel — one agent definition serving every connected channel

Emotionally intelligent AI models and platform

💰 Free via Pi chatbot

Emotional intelligenceSafety-focusedMulti-turn dialogue

Turns your knowledge base into in-app tooltips, contextual explanations and a support chatbot

💰 Essentials is $97 per site per month: up to 250 content pages, Explain This, tooltips, chatbot, knowledge base, ticket form, 5,000 message credits (additional messages at $50 per 1,000) and 1 seat with email support. Growth is $247 per site per month: up to 500 content pages, everything in Essentials plus help desk ticket response, 10,000 message credits (additional at $50 per 1,000), 3 seats at $10 per extra seat, and removal of Inline Help branding. Enterprise is custom-priced with custom content pages, message credits, sources and seats, plus security reviews and dedicated support. A 14-day free trial requires no credit card. One site covers a multi-tenant setup across multiple subdomains sharing a single knowledge base.

Explain This — tap any UI element for an on-the-spot explanationNo-code contextual tooltips generated from existing contentKnowledge-base chatbot with ticket form fallback
Paid

AI-first customer service with Fin AI agent that resolves 50%+ of tickets automatically

💰 Essential $39/seat/mo, Advanced $99/seat/mo, Expert $139/seat/mo. Fin AI: $0.99/resolution

Fin AI agent (GPT-4 powered) for autonomous ticket resolutionLive chat with AI assist for human agentsProactive outbound messaging

AI customer service agent resolving 50% of tickets

💰 $0.99 per resolution. Requires Intercom subscription from $74/mo

AI agentConversation routingMultilingual
Open Source

Open-source offline AI assistant that runs entirely on your local device

💰 100% free and open-source. Download models freely (sizes vary: 4GB–70GB+).

Runs 100% offline — no internet requiredOne-click model downloads (Llama 3, Mistral, Phi-3, Gemma)Clean ChatGPT-like UI for conversations
Freemium

WhatsApp AI agent and workflow platform with Meta fees at cost — $25/mo for 100,000 messages

💰 Free: $0/month plus $2 welcome credit, 2,000 messages/month, 1 connected phone number plus a Kapso sandbox number, a free pre-verified US number, team inbox with unlimited seats, unlimited AI agents and workflows, and Meta fees at cost. Pro is $25/month for 100,000 messages/month (then $0.002/message), 3 connected numbers (then $10 each) and customer onboarding. Platform is $299/month for 1,000,000 messages/month (then $0.001/message), 50 connected numbers (then $5 each, with volume discounts), white-label customer onboarding and centralised Meta billing for your customers. Enterprise is custom. Meta's own message fees are charged separately at cost with no markup; AI usage carries no markup beyond payment processing fees of 4.4% + $0.30.

Unlimited AI agents and workflows on every tier including freeMeta message fees passed through at cost with no markupTeam inbox with unlimited seats, embeddable in your own app
Freemium

Cited AI answers from your docs, GitHub and Notion across widget, Slack and API

💰 14-day free trial, no card required, plus a dedicated Open Source plan. No per-seat charges on any plan. The pricing page renders its plan table client-side and returned no readable figures to a plain fetch.

Website crawl, GitHub Markdown sync and PDF uploadNotion, Confluence, Jira and Zendesk connectorsOpenAPI / Swagger schema indexing
Paid

Customer service CRM with AI automation

💰 Custom enterprise pricing

Customer timelineAI predictionsOmnichannel
Freemium

Mistral AI's free consumer chatbot with web search, code execution, and EU data residency

💰 Free tier includes Mistral Small/Medium, web search, and code execution. Le Chat Pro: $14.99/mo for Mistral Large, priority inference, and image generation.

Free access to Mistral Small and Medium with no message capsBuilt-in web search for up-to-date answersCode interpreter runs and debugs code snippets in-browser
Freemium

Support AI agent trained from your website URL, with Zendesk, WhatsApp, Shopify and Slack surfaces

💰 Free $0: 250 message credits, 500K characters, 1 chatbot, 1 seat. Basic $39/mo: 4,000 credits, 5M characters. Pro $89/mo: 10,000 credits, 10M characters, 2 chatbots. Advanced $189/mo: 15,000 credits, 10M characters, 5 chatbots, 3 seats and API access. Annual billing adds two free months. 100% money-back guarantee and free platform migration.

Trains from a website crawl in about five minutesAI Actions that call your systemsHuman handoff with built-in live chat
Open Source

Meta's open-source LLM for research and commercial use

💰 Free to download and use. Available on cloud providers at various inference costs

Fully open-source weightsMultiple model sizesCommercial license
Freemium

Agent operations hub that hires, schedules and reports on a fleet of AI agents around the clock

💰 Free gives 500,000 credits per month (approximately 300 DeepSeek V4 Pro messages or 100 Grok 4.6 messages; Claude Sonnet 5 and Opus 5 are not supported on this tier), 10 MB file storage, unlimited pages, image and video generation, and email and community forum support. Starter is $9.90/month with 5,000,000 credits (about 3,200 DeepSeek V4 Pro, 500 Claude Sonnet 5, 200 Claude Opus 5 or 600 Grok 4.6 messages), 1 GB file storage, 5,000 vector entries, agent memory and early access to SOTA models. Premium is $19.90/month with 15,000,000 credits (about 9,600 / 1,400 / 500 / 1,900 messages respectively), 2 GB file storage, 10,000 vector entries and priority email support. Ultimate is $39.90/month with 35,000,000 credits (about 22,500 / 3,200 / 1,300 / 4,400 messages), 4 GB file storage and priority chat and email support. Yearly billing is 20% off and additional credit packages can be purchased. A free trial of DeepSeek V4 Pro and Claude Sonnet 5 requires no credit card.

Fleet management — hires, schedules and reports on multiple agents continuouslyLong-horizon tasks that run unattended rather than per-session chatsIM gateway puts agents inside the chat tools you already use
Paid

Site-trained support and onboarding chatbot with auto-refreshing knowledge sources, an npm CLI and webhook support.

💰 Starter $59/mo (1 chatbot, 4k messages, 1,000 pages, 1 seat), Growth $129/mo (2 chatbots, 10k messages, 10,000 pages, 4 seats, API access, monthly auto-refresh), Scale $429/mo (3 chatbots, 40k messages, 50,000 pages, 10 seats, weekly auto-refresh, daily auto-scan, webhooks). Enterprise is custom. Yearly billing saves 40% and every paid plan has a 7-day free trial. Add-ons: remove branding +$59/mo, extra 5,000 messages +$59/mo.

Index a website, files, raw text or a YouTube channel into one botEmbeddable widget aimed at after-hours onboarding and presales questionsAutomatic knowledge refresh on monthly, weekly or daily schedules
#64Mava
Freemium

AI customer support across Discord, Telegram, Slack, web chat and email in one inbox

💰 Five published tiers priced per workspace, not per seat, on a monthly/annual toggle giving two months free annually; each paid tier opens with a 14-day trial requiring no card. Free is $0: 30 support requests per month, 1 seat, all channels, 2 AI training sources and 5 template answers. Founder is $39 per month per workspace: 100 requests, 3 seats, 5 training sources, 10 template answers, web chat customisation and 30-day analytics. Growth is $99 per month: 500 requests, unlimited seats, 10 training sources, unlimited templates, training on Discord replies, scripted AI replies, ticket and user attributes and 90-day analytics. Scale is $199 per month: 2,000 requests, multilingual bot, SDK, webhooks and API, custom email domain, office hours and all-time analytics. Enterprise is $599 per month: 10,000 requests, unlimited training sources, rule and time-based automations and priority support.

Native Discord, Telegram and Slack ticket capture into one shared inboxAI answering in public community channels, not just private ticketsHuman handover mid-conversation
Free

Meta's free AI assistant across Facebook, Instagram, WhatsApp & Messenger

💰 Completely free — integrated in Meta apps and available at meta.ai

Powered by Llama 4 modelsImage generation with ImagineIntegrated in WhatsApp, Instagram, Facebook, Messenger
Freemium

European AI lab with powerful open-source language models

💰 Free chat on Le Chat. API: Mistral Small $0.1/$0.3, Large $2/$6 per million tokens

Le Chat free chatbotOpen-source modelsStrong multilingual support
Free

Real-time conversational voice AI with simultaneous listening and speaking

💰 Free to use. Open-source model available for self-hosting

Real-time voice conversationSimultaneous listen/speakSub-200ms latency

Bring-your-own-key multi-model chat UI with split-screen multitasking, sold as a lifetime licence

💰 Sold as a one-time lifetime licence; the exact figure is rendered client-side and is not readable from the served page, so check the current price on multitaskai.com/#pricing. Model usage is billed directly by OpenAI, Anthropic or Google against your own API keys.

Bring your own OpenAI, Anthropic and Gemini keysSplit-screen multitasking across modelsBackground completions with request queueing
Freemium

AI support agent with knowledge base, contacts, shared inbox and human handoff

💰 Hobbyist is $0/month with up to 300 responses a month, 200 contacts of storage, one custom instruction and one AI chatbot. Starter is $24/month with up to 2,000 responses a month, 5,000 contacts, five custom instructions and one chatbot. Pro is $99/month with up to 3,000 responses a month, 50,000 contacts, ten custom instructions, five chatbots and rate-limited API access. Unlimited is $299/month with up to 5,000 responses a month, 100,000 contacts, unlimited custom instructions, 25 chatbots, unrate-limited API access and a real human agent for moderation. Enterprise is quoted on request through support@nexvio.ai and adds advanced admin permissions, SAML single sign-on and custom data retention on top of Unlimited. Every plan includes the chat widget, the Discord, Intercom, Crisp and WhatsApp channels, Zendesk and Freshdesk ticketing, Zapier and Slack, unlimited custom attributes, unlimited shared-inbox history and CSV export.

Knowledge base from PDF import, bulk links, crawl or manual entryHandoff to a human support team with article suggestionsContacts with unlimited custom attributes and CSV export
Paid

OpenAI's advanced reasoning model for complex multi-step tasks

💰 Included in ChatGPT Plus ($20/mo) and Pro ($200/mo). API pricing varies by usage

Extended thinking for complex problemsBest-in-class reasoning and mathematicsAdvanced coding and debugging
Freemium

Native macOS, iOS and iPadOS AI chat client with voice, image chat, text-to-image and translation, sold as a one-time purchase.

💰 Free to start with limited features. OpenCat Pro is a one-time purchase of $9.99 rather than a subscription. A separate Cloud AI option is listed at $2.99 (against a $19 reference price) with a three-day free trial for users who do not want to bring their own API keys. A team option adds further Pro features.

Native Mac, iPhone and iPad client rather than a browser wrapperVoice chat for hands-free conversationImage chat and text-to-image generation
Free

Free MIT-licensed native Mac app running local models offline, with one shared memory across local and cloud models

💰 Free and MIT licensed with no subscription and no usage caps. Installed by .dmg download or brew install osaurus. Requires macOS 15.5+ on Apple Silicon. Using hosted models such as ChatGPT, Claude, or Gemini requires your own provider account and billing.

Open models running entirely on Apple Silicon, fully offlineOne shared memory carried across local and cloud modelsOne-click connection to Ollama, MLX, or LM Studio
#73Pi
Free

Emotionally intelligent personal AI companion

💰 Free to use

Emotional intelligenceVoice conversationPersonal guidance
#74Poe
Freemium

Access multiple AI models in one platform

💰 Free tier limited. Subscription $19.99/mo, $199.99/yr

Multiple AI modelsModel comparisonCreate custom bots
Free

An open-source desktop AI assistant for Linux, Windows and macOS with 12 modes — chat, vision, agents, image and video generation, tools and voice — running against OpenAI, Claude, Gemini, Grok, DeepSeek or local Ollama models.

💰 Free and open source with no paid tier — the site has no pricing page and asks only for optional project support. Install via `pip install pygpt-net`, `snap install pygpt`, an AppImage, or prebuilt 64-bit releases from GitHub. Model usage is bring-your-own-key against whichever provider you choose, or entirely free when run against local models through Ollama.

12 modes of operation including chat, vision, agents, tools and voice controlImage and video generation alongside textSupports OpenAI, Google Gemini, Anthropic Claude, xAI Grok, Perplexity, DeepSeek, Mistral, Ollama and LlamaIndex
Paid

Omnichannel support and live chat platform for ecommerce.

AI response suggestionsNo-code chatbot builderLive chat widget
Freemium

No-code conversational agents with custom domains, QR codes and shareable analytics

💰 Hobby is $0/month with 20 agents, 250 submission chats a month, 2 tags, default QR codes, link preview, import and export, advanced analytics with 3 months of retention, and no custom domains. Pro is $31/month with 100 agents, 2,500 submission chats, branding removal, custom branding, 10 tags, custom QR codes, 1 year of retention, 1 custom domain and the premium r0.ar short domain. Business is $69/month with 500 agents, 10,000 submission chats, 50 tags, password protection and expiration dates, a real-time event stream, 2 years of retention and 10 custom domains. Advanced is $110/month with unlimited agents, 25,000 submission chats, 500 tags, 5 years of retention and 50 custom domains. Yearly billing gives two months free. SSL certificates are included on every tier that supports custom domains.

Visual no-code builder for conversational agent workflowsMulti-region deployment with custom domains and SSLCustom QR codes, password protection and expiration dates per agent
Freemium

AI companion for emotional support and conversation

💰 Free tier. Pro $19.99/mo or $69.99/yr with voice calls and activities

Personalized responsesVoice callsDiary entries
Freemium

AI front desk answering chat, email, phone, SMS and WhatsApp — books appointments and recovers missed calls

💰 Free is $0 forever with 100 AI chats per month and no voice minutes. Starter is $99/month with 500 chats. Growth is $499/month with 2,000 chats and 300 voice minutes. Scale is $1,499/month with 10,000 chats and 2,000 voice minutes. Chat overage is $100 per additional 1,000 chats on every paid tier and voice overage is $1 per minute. Analytics is basic on Starter, advanced on Growth, and custom dashboards on Scale; support runs email, then priority, then a dedicated CSM. Paid tiers include a free trial.

Answers web chat, email, phone, SMS and WhatsApp from one agentAppointment booking and missed-call recoveryHuman handoff when the agent should not answer
Paid

Trains a support chatbot on your site, docs and files, with per-plan page and message quotas

💰 Starter is $39/month (billed $468 yearly) for 1 chatbot, up to 4,000 messages/month, up to 1,000 pages, manual refresh, 1 member and basic analytics. Growth is $79/month ($948 yearly) for 2 chatbots, 10,000 messages, 10,000 pages, 4 team members, advanced analytics, integrations, API access, rate limiting, an iOS app, weekly email digest and monthly auto-refresh. Scale is $259/month ($3,108 yearly) for 3 chatbots, 40,000 messages, 50,000 pages and 10 team members. Enterprise is custom. Add-ons: removing SiteGPT branding is +$39/month and an extra 5,000 messages is +$39/month. Yearly billing saves up to 40%; all plans offer a free trial.

Crawls websites, docs and uploaded files into a support knowledge baseAuto-refresh on Growth and above so answers track doc changesModel choice — GPT-4.1 for quality or GPT-4.1-mini for ~10x the message volume
Freemium

Site agent trained on your docs and videos that captures leads, books meetings and looks up live data in 95+ languages

💰 Free is $0/month with 30 message credits per month, 1 AI agent, 10 training sources, basic AI models and the live chat widget. Starter is $29/month, or $24/month billed yearly, with 1,000 message credits, 1 agent, 20 training sources, lead capture and removal of the 'Powered By' badge. Pro is $79/month, or $66/month yearly, with 3,000 message credits and adds WhatsApp and HubSpot integrations plus API and MCP server access. Growth is $249/month, or $208/month yearly, with 10,000 credits, a custom domain and daily source auto-sync. Business is $499/month, or $416/month yearly, with 20,000 credits. Extra message credits are $25 per 1,000. Paid tiers include a 7-day free trial and annual billing saves up to 17%.

Trains on your site, docs, PDFs and videosActs as well as answers — order lookups and live data via API and toolsLead capture and meeting booking
Freemium

GPT-powered chatbot pinned to every Snapchat user's Chat feed by default

💰 Free for all users with usage limits (rate-capped). Snapchat+ (~$3.99-$4.99/month) removes limits and adds Selfie backgrounds plus the ability to Pin My AI to Chat.

Pinned by default to the top of every user's Chat feedGPT-powered conversation customized for Snapchat's casual, in-chat formatCan view and react to Snaps sent to it, not just text
Freemium

AI sports analyst in iMessage covering 50+ leagues with live odds, injuries and fantasy context

💰 A Pro tier is advertised in the site navigation but the pricing detail renders client-side and returned no readable figures to a plain fetch, so no numbers are recorded here rather than guessed.

Runs inside iMessage rather than a separate appConnected to live odds, injury reports, schedules and player statsCoverage across 50+ leagues from the NFL to cricket and esports
Paid

One subscription across OpenAI, Anthropic, Google and DeepSeek, with credits that roll over for a year

💰 Monthly plans: Basic $10/mo for 800 credits, Premium $20/mo for 1,900 credits. One-time packs: $10 for 600 credits, $30 for 2,000. All credits roll over and stay valid for one year. Web search costs 4 credits, an image 25.

Single subscription across OpenAI, Anthropic, Google and DeepSeekCredits roll over and stay valid for 12 monthsSaved prompt templates and personas
Freemium

AI-first helpdesk with a per-resolution AI agent and a per-seat agent copilot

💰 Free is $0/month for up to 3 users with live chat, email ticketing, prebuilt reports, a public help center and 500 conversations a month. Starter is $16/month and adds teams, ticket forms, the customer portal, CSAT surveys, unlimited conversations and 5 Lite seats. Professional is $49/month and adds workflows, round-robin assignment, SLAs, business hours and 20 Lite seats. Enterprise is $89/month and adds SSO, custom roles, password policy, multiple brands and 50 Lite seats. The two AI products are priced separately: the Zoona AI Agent is $0.49 per resolution, and AI Copilot is $16/seat/month billed alongside your plan. Annual billing saves 20%. There is a 14-day free trial with no credit card, and a startup program advertised at 90% off.

Zoona AI agent resolves routine tickets autonomously, billed per resolutionAI Copilot drafts replies and summarises tickets for human agentsOmnichannel inbox across email and chat with a public help center
Freemium

AI character roleplay platform with customizable personas and creative freedom

💰 Free with ads and limits. Premium from $9.99/mo for unlimited messages and features

Customizable AI character creationMultiple conversation scenariosCharacter personality customization
Freemium

AI app suite for Zendesk — brand-voice drafts, sentiment scoring, call summaries, KB writing

💰 Four tiers priced per agent, with a discount for yearly billing, plus separate usage-based products. Free covers the Help Center Scorecard only. Basic is $15 per agent per month billed monthly, or $12.75 with yearly billing, and includes 1 Stylo app, email and live-chat support and yearly model tuning. Growth — marked best seller — is $20 per agent per month, or $17 yearly, and includes 2 Stylo apps, Thank You Solve, spam detection, assisted onboarding, prebuilt integrations and quarterly model tuning. Professional is $25 per agent per month, or $21.25 yearly, and includes the full Stylo app suite, a dedicated customer success manager, a dedicated machine-learning engineer, monthly model tuning and custom reporting. Usage products are billed separately: response credits at $0.35 pay-as-you-go or $0.20 prepaid, automatic translation at $2.50 per 100,000 characters, and automatic call summarisation at $0.20 pay-as-you-go or $0.15 prepaid. The Growth plan (minimum 3 agents) includes 100 free response credits, 50 free call summaries and 100,000 free translated characters per month.

Brand-voice response drafting inside ZendeskTicket sentiment scoring for queue triageCall translation, scoring and summarisation
Paid

Slack-native helpdesk with AI triage, priced by ticket volume instead of per seat

💰 Seed is $29/month for roughly 100–200 tickets per month: Slack integration, support@domain email connection, chat widget, inbox dashboard, ticket forms, knowledge base, and email support. Startup is $99/month for roughly 300–600 tickets and adds AI on the chat widget, AI proofreading, private notes, team roles, canned responses, admin reports, ticketing via API, and Slack Connect support. Scale is $199/month for roughly 800–1,200 tickets and adds AI response suggestions, multiple workspaces, advanced analytics, custom statuses, full API access, and a custom sending domain. Unlimited admins on every plan, no per-seat fees, and a free trial.

Every ticket lands as a Slack thread; reply by tagging @TicketpingThree intake channels: chat widget, support@domain email, and web form via APIAI answers repetitive questions and hands off to humans, or can be turned off entirely
Freemium

Customer service with AI chatbot for SMBs

💰 Free tier. Starter $29/mo, Growth custom, Lyro AI add-on $39/mo

AI chatbot LyroLive chatTicketing
Freemium

Privacy-first AI with uncensored models — conversations never logged, locally processed

💰 Free tier available. Pro $9.99/mo for unlimited access

Zero conversation logging or storageAccess to Llama 3, Mistral, Flux, and other open modelsUncensored AI with fewer content restrictions
Freemium

Custom GPT chatbots trained on your site and docs, with a hybrid visual builder and 95+ languages

💰 Free $0/mo: 1 chatbot, 150 messages/month, 50 web pages per chatbot, 5 files up to 5 MB, GPT-4 Omni, raw text content, lead capture, pre-canned FAQ responses, conversation history, chatbot customisation, embedding on unlimited websites and email plus live chat support. Hobby $15/mo (or $12.50 yearly): 3 chatbots, 1,500 messages/month, 200 pages per bot, 10 files up to 10 MB, source display, voice-to-text, rate limiting and WordPress integration. Professional $60/mo (or $50 yearly): 5 chatbots, 6,000 messages/month, 1,000 pages per bot, 50 files up to 15 MB, WizyChat branding removed, Zapier and Make integrations and API access. Premium $250/mo (or $208 yearly): 15 chatbots, 18,000 messages/month, 5,000 pages per bot, 250 files up to 30 MB, advanced branding, custom domains/CNAME and unanswered-question recognition. Enterprise/Agency from $500/mo with unlimited everything, white labelling, on-premise hosting and a dedicated support agent. Yearly billing gives two months free; there is a 14-day money-back guarantee.

Trains on website, help centre, store, FAQ, Google Drive and Notion contentHybrid model: deterministic visual flows plus AI generationWhole conversation tree visible on one screen
Paid

World's #1 customer service platform, now AI-powered for intelligent routing & automation

💰 Suite Team $69/agent/mo, Suite Growth $115/agent/mo, Suite Professional $149/agent/mo, Suite Enterprise custom

AI-powered ticket routing and prioritizationGenerative AI reply suggestions for agentsAI conversation summarization

Frequently Asked Questions

What is the best AI tool for customer support automation?

Intercom Fin is top-rated for SaaS companies — it resolves over 50% of support queries instantly using your existing help center content. Zendesk AI is the enterprise standard with intelligent ticket routing and agent assist features. Freshdesk offers strong automation at a lower price point. For small businesses, Tidio and Crisp provide accessible AI chatbots with minimal setup.

Can AI handle customer support without humans?

AI can autonomously resolve common queries (FAQs, order status, account management, troubleshooting) but should always have a human escalation path for complex, emotional, or high-stakes issues. The best implementations use AI to handle 60-80% of volume and free human agents to focus on high-value interactions.

How does AI improve customer support response times?

AI support tools respond instantly (vs. minutes to hours for human agents), operate 24/7 without staffing costs, handle unlimited concurrent conversations, and never have a bad day. Even when AI can't fully resolve a ticket, it can triage, collect context, and route to the right human agent — dramatically reducing time-to-resolution.

People ask AI which tool to use for customer support automation. Does it name yours?

This is a shortlist question, and assistants answer it from pages like this one rather than from a search results page. If you build something for customer support automation, find out in sixty seconds whether ChatGPT, Claude and Perplexity include you in that shortlist.

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