Trillet AI

About Trillet AI

Trillet AI is a voice, SMS, chat and email agent platform aimed at conversations that have to actually resolve rather than deflect — verifying a caller's identity, writing to a live system of record, taking a payment, and following up on the outcome. The demo the vendor leads with is a collections call in which the agent negotiates a payment plan, creates it against a stored card, confirms nothing is charged today and texts the schedule, which is a fair summary of the ambition: the agent is expected to take actions in production systems, not read a script. Channels are orchestrated together, so one trigger can run a call, an SMS and an email follow-up in the same workflow. The commercial shape is unusual for the category — the flagship product is a white-label platform sold to agencies, with isolated multi-tenant workspaces under your own brand, custom domains, branded emails, custom minute markup and a partner program spanning resellers, referrals and OEM embedding. A separate, much cheaper AI receptionist product targets small businesses directly. Named verticals are healthcare under HIPAA controls, legal intake, finance verification and recovery, government service requests and utilities billing. On-premise and private deployment are available, and the company describes itself as Australian. All plans carry a 28-day money-back guarantee with no contracts.

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