GhostChat

About GhostChat

GhostChat is a live-chat widget with an AI assistant attached, and the argument it makes is a weight argument before it is an AI argument: the widget is 18.9KB against Intercom's 1.1MB, a figure the site publishes as measured rather than claimed, and it sets no cookies, so a site running it does not inherit a consent banner for the sake of a support box. That combination — small, cookieless, flat-priced — targets the operator who wants to be reachable without accepting a Core Web Vitals regression and a GDPR review as the cost. The AI assistant is included on every tier rather than sold as an upsell: it trains on your website, answers what it knows, hands off to a human when it does not, and is metered in AI-written replies per month with a taught Q&A allowance alongside. From the Pro tier upward there is a Bot Agent API for bringing your own LLM, which is the escape hatch for anyone who would rather route replies through their own model and prompt than accept the vendor's. The inbox is shared across sites rather than per-site, Gmail threading and reply-by-email are included from the free plan, and auto-translation covers 133-plus languages above Free. Pricing is flat per plan and never per seat, which is the single largest structural difference from the incumbents it names, and branding removal arrives at the Team tier along with ten seats and unlimited sites.

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