WhisperChat

About WhisperChat

WhisperChat is a website support chatbot trained on a company's own content — pages, FAQs, uploaded documents and knowledge base — that answers repetitive customer questions around the clock and escalates to a human when it should. Its distinguishing feature is a first-class Odoo integration, including a free Odoo app: the vendor targets Odoo Website, Odoo eCommerce and Odoo CRM lead capture specifically, which is a real and under-served niche because Odoo shops rarely have a support tool that understands their stack. Installation is a widget or an iframe on any site, with an API and a documented MCP server for teams that want the assistant reachable from an agent as well as from the page. The dashboard reports questions answered, minutes saved, tickets prevented and leads collected, so the deflection claim is measurable rather than asserted, and lead capture is treated as a first-class outcome alongside deflection. There is a free plan with no card required, and the vendor states 700+ businesses using it. The pricing structure separates volume from branding: vendor branding removal is a one-time add-on rather than a tier gate, and extra message credits can be topped up without an upgrade, which suits sites with seasonal traffic.

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