Auxx
AI support and outbound platform with unified channels, knowledge bases and workflows, billed on AI completions not seats
0About Auxx
Auxx is an AI-assisted customer support and outbound platform that bundles shared inboxes, knowledge bases, datasets, saved views and workflow automation behind one credit-metered plan ladder. The unit that matters is the AI completion — every AI-generated reply, summary or classification draws from a monthly allowance, and it is metered separately from outbound email volume, storage and workflow runs, so a team can scale one dimension without paying for all four. Channels connect into a unified surface: the free tier allows one connected channel, Starter three, and Growth removes the cap. Knowledge bases and datasets ground the AI's replies in your own content rather than leaving it to improvise, with the free tier omitting them entirely, Starter allowing one knowledge base of up to 50 articles and five datasets, and Growth making both unlimited. Workflow automation is present at every level, scaling from 3 workflows and 100 runs per month on Free to 15,000 runs on Growth, and API access appears at the Growth tier with a 10,000-call monthly allowance. The pricing is aggressive for the category — $14/month for unlimited team members is well under what per-seat helpdesk vendors charge a five-person support team — and the absence of seat-based billing above the free tier is the single most notable commercial decision in the product.
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Key Features
Auxx Pros & Cons
✅ Pros
- +No per-seat billing above Free — unlimited team members from $14/month
- +Four independently metered dimensions instead of one blunt usage cap
- +14-day trial on both paid tiers
⚠️ Cons
- −50 AI completions a month on Free is barely an evaluation allowance
- −Knowledge bases are absent from the free tier, so grounded replies need a paid plan
- −API access is gated to the $35/month Growth tier
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