Ainisa
AI receptionist for WhatsApp, Instagram and TikTok — books appointments, captures leads, BYOK pricing
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ainisa.comAbout Ainisa
Ainisa is an AI receptionist for small businesses that answers on the channels customers actually message — WhatsApp, Instagram, Facebook, TikTok, Telegram and your website — rather than behind a support portal nobody opens. You train it on your own services, prices and FAQs, and it answers questions, captures leads with contact details, and books, reschedules or cancels appointments around the clock, handing the conversation to a human whenever your team wants to take over. The vertical landing pages are specific: restaurants taking reservations and sharing menus, medical and dental clinics automating patient enquiries and appointment booking, and general service businesses fielding the same twenty questions all day. WhatsApp is the strongest integration — the company is an official Meta technology provider with embedded onboarding, so connecting a WhatsApp Business number is a one-click OAuth flow through Meta rather than the manual webhook configuration most competing platforms still require. It answers in eight languages including English, German, French, Spanish, Turkish, Russian and Azerbaijani, and the site is GDPR-conscious about clinic use. The commercial model is unusual and worth understanding before you compare it on price: Ainisa is bring-your-own-key, so you supply an OpenAI or Anthropic API key, choose your own model, and pay the model provider directly at wholesale rates with no markup. Setup is documented as roughly five minutes with no code.
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Key Features
Ainisa Pros & Cons
✅ Pros
- +BYOK removes the usual per-message markup entirely
- +One-click Meta OAuth beats the manual webhook setup rivals still require
- +Vertical pages for restaurants and clinics show the workflows are real, not generic
⚠️ Cons
- −No published subscription pricing makes budgeting and comparison hard
- −BYOK means you carry the API account, the key and the spend management
- −The vendor states you are liable if Meta bans your number for policy violations
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