Aidbase
Chatbot, ticketing, email inbox and knowledge base for SaaS support, with unlimited messages if you bring your own key
0Visit Aidbase
aidbase.aiAbout Aidbase
Aidbase is a complete support stack for a SaaS startup, sold as a self-serve ecosystem rather than as a chatbot. The four pieces fit together deliberately: an AI chatbot trained to be an expert on your business, custom ticket forms that collect the information you actually need up front, a unified email inbox for incoming support mail, and an FAQ and knowledge base serving both your users and the AI itself. That last point is the architecture — the knowledge base is the training substrate for the chatbot and the self-serve resource for customers at the same time, so writing a good article improves both surfaces. AI-assisted ticketing sits between the bot and a human, drafting rather than deflecting. Embeddable Elements let the pieces drop into an existing product UI rather than living on a separate support domain. The pricing detail that stands out is bring-your-own-key: every tier states a monthly message allowance that becomes unlimited if you supply your own OpenAI key, which converts the metering from a hard ceiling into a choice about who pays for inference. Three tiers scale message volume, chatbot count, ticket forms and team seats — from a solopreneur plan through a small-team plan to an agency plan with fifty chatbots and a hundred seats — with monthly, yearly and pay-once options and a 7-day free trial on each.
Does ChatGPT recommend your AI tool?
If you're building in Chatbots & Assistants, run a free AI-visibility scan on your own product — we ask ChatGPT across 5 prompt angles and score how often you get named. ~30 seconds, no signup, no card.
Key Features
Aidbase Pros & Cons
✅ Pros
- +BYOK removes the message ceiling entirely, which few competitors allow
- +Four support surfaces in one product instead of stitching three vendors together
- +Knowledge base doubles as bot training, so effort compounds
- +7-day trial on every tier including the cheapest
⚠️ Cons
- −No free tier
- −Big price jump from $39 to $199 for the agency tier
- −Unlimited messaging requires you to manage and fund an OpenAI key
Tags
Is Aidbase your tool?
This is the page buyers and AI assistants read when they look up Aidbase. Claim your listing for $19 one-time — no subscription, nothing to cancel — and get a Featured badge, top placement in your category, and a permanent dofollow backlink. Prefer it ongoing? Monthly is one click away on the next page.
Complete Your Chatbot Stack
Other chatbot tools in our catalog:
Gamma
Try FreeAI presentation builder
Turn ideas into polished decks instantly
AdCreative.ai
Try FreeAI-powered ad creatives
Generate marketing visuals in seconds
SEMrush
Try FreeAll-in-one SEO toolkit
Optimize content for maximum reach
💰 Affiliate disclosure: We may earn a commission if you sign up through these links at no extra cost to you.
Stay updated on Chatbots & Assistants tools — join our weekly newsletter
One concise email with fresh launches, trending picks, and featured standouts.
Alternatives to Aidbase
View all Aidbase alternatives →More Chatbots & Assistants tools
DeskCaller
DeskCaller — description pending review.
AI Yes or No Tarot by TaroMind
Draw 1 or 3 cards for a fixed yes/no answer with optional AI insight.
Avenyora
AI-guided astrology, tarot and numerology for transparent, privacy-conscious self-reflection.
Ainisa
AI receptionist for WhatsApp, Instagram and TikTok — books appointments, captures leads, BYOK pricing
Amazon Rufus
Amazon's free AI shopping assistant (rebranded Alexa for Shopping) used by 250M+ customers
Answer HQ
AI support assistant and help centre built from your own documentation, with knowledge-gap insights
Agent connectivity: not yet verified