Cody
Business AI assistant trained on your documents and website, with recurring crawls and a customisable widget
0About Cody
Cody is a business AI assistant trained on your own knowledge base rather than on the open web. You upload documents, crawl your website, or point it at specific pages, and it answers employee and customer questions from that material with sources attached. The distinction from a generic chatbot is operational: recurring website imports keep the knowledge base current without anyone re-uploading, conversation logs are retained for review over 14 to 90 days depending on plan, and the embeddable widget can be customised and, above the entry tier, stripped of Cody branding for customer-facing use. Model choice is exposed as a plan feature rather than hidden — Basic runs GPT-5 Mini while Premium and Advanced add full GPT-5 and Claude 4 Sonnet, so you can trade cost against answer quality explicitly. Pricing is credit-based on top of document and page limits: Basic at $29/month covers 2,500 credits, 3 team members and 1,000 documents; Premium at $99/month covers 10,000 credits, 10 members, 10,000 documents, 10,000 website pages, the website crawler and recurring imports for three sites; Advanced at $249/month covers 25,000 credits, 30 members and 25,000 pages with longer log retention. An API is available on every paid tier, which makes it usable as a backend for an internal tool rather than only as a widget.
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Key Features
Cody Pros & Cons
✅ Pros
- +Recurring crawls solve the staleness problem that kills doc-trained bots
- +Model tiering is explicit, so cost and answer quality are a stated trade-off
- +API on the $29 tier makes it usable as an internal backend
⚠️ Cons
- −Branding removal requires the $99 Premium tier
- −Credits, documents and pages are three separate limits to track
- −Basic's 14-day log retention is short for support quality review
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