Solvea

About Solvea

Solvea gives a small business a separate work phone number and puts an AI receptionist behind it, so calls that would otherwise go to voicemail get answered, qualified and turned into follow-up work. It answers in multiple languages, offers live call translation, transcribes voicemail into summaries, and books appointments; the agent itself is configured in a no-code builder with a knowledge base behind it so the answers stay accurate as the business changes. What separates it from a bare answering service is that voice is only one channel into a shared omnichannel inbox that also carries SMS, email, chat and WhatsApp, with contact history, ownership, notes and long-term memory of individual customers attached. There are mobile apps and a PC desk client so a lean team can work the same queue from anywhere. Outbound calling and analytics round it out. The vendor publishes a long list of vertical landing pages — dental, HVAC, law firms, medspa, barber shops, restaurants, property management — and head-to-head comparisons against Google Voice, OpenPhone, Grasshopper, Smith.ai and Zendesk, which is a fair signal of who it is competing with. Outbound calling and analytics complete the loop so the same number handles proactive follow-up as well as inbound, and the vendor publishes a set of free standalone tools including an appointment setter, lead qualifier, call summariser and voicemail greeting generator.

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