HeyZinc

About HeyZinc

HeyZinc is a website chat and voice widget for founder-led sales teams, built on the premise that the lead worth chasing is still on the site rather than in a CRM queue. It sends a notification for every visitor and pushes the operator to start a conversation while the visit is live, with an AI concierge handling the first pass — answering, qualifying and holding the thread — and a human joining when the rules say so. Coverage rules govern hours, escalation and takeover, so out-of-hours traffic is handled by AI and routed to a person at the right moment rather than dropped into a form. The widget supports both text chat and live voice with audio recording, and the vendor demonstrates confidence in it by letting prospects call its own site and ask for a founder, which rings the team directly. Around the widget sit visitor notifications, tracking links, autoengagement triggers and a mobile app so the operator is reachable away from a desk. The stack is disclosed rather than hidden: OpenAI, Claude, Gemini, Groq, Qwen, OpenRouter, Cerebras, Deepgram, ElevenLabs, Murf and Cal.com, and the higher tier supports bringing your own keys. Growth adds intent detection, advanced analytics and reporting and up to five team members. The vendor publishes a founder-facing blog on speed-to-lead and qualification, and runs its own affiliate programme.

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