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ActiveCampaign

Customer experience automation: email marketing + CRM + sales automation

4.4(18,600 reviews)
paidStarter $15/mo (1K contacts), Plus $49/mo, Pro $79/mo, Enterprise customView full pricing →

Visit ActiveCampaign

https://activecampaign.com

About ActiveCampaign

ActiveCampaign is a customer experience automation platform combining email marketing, CRM, and sales automation in one tool. Known for its powerful visual automation builder, it helps businesses create complex multi-step customer journeys triggered by behavior, tags, lead scores, and CRM data. With 185,000+ customers, it's a top choice for SMBs needing marketing automation beyond basic email.

Key Features

Visual automation builder with 500+ triggers
Built-in CRM with deal pipelines
Lead scoring and contact tagging
SMS marketing and site messaging
Landing pages and forms
Predictive sending and content AI
Deep integrations with 900+ apps
Split automation testing

ActiveCampaign Pros & Cons

Pros

  • +Most powerful visual automation builder in its class
  • +CRM + email in one tool reduces integration complexity
  • +Lead scoring helps prioritize follow-ups
  • +Excellent deliverability reputation
  • +185K+ customers proves its reliability

⚠️ Cons

  • Interface can feel overwhelming for beginners
  • Pricing adds up for large contact lists
  • Reporting could be more granular
  • Some automation features require higher tiers

Who Is ActiveCampaign Best For?

👤SMBs needing marketing automation + CRM in one
👤B2B companies with complex sales cycles
👤Marketers building sophisticated customer journeys
👤Teams wanting to score and segment leads automatically

Tags

email marketingcrmmarketing automationactivecampaignlead scoringsales automation
🏷️

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