Treply

About Treply

Treply is an SMS and donor-operations platform built specifically for non-profits, and its specificity is the product. Campaign scheduling is calendar-aware in a way generic SMS tools are not: sends respect prayer and service times in each donor's own time zone, with ready-made appeal templates for Ramadan, Zakat, Jumu'ah, Christmas, Giving Tuesday and Diwali — the giving seasons that concentrate most of a charity's annual revenue into a few weeks. Beneath the messaging layer sits the part that makes it a system rather than a broadcast tool: donation-source sync, donor receipts, donor timelines, board reports and agency rollups for firms managing several charity clients, with the donor record layer included in the platform fee rather than sold separately. The vendor is candid about the split, describing SMS as the action channel and donor operations as the system. Pricing is published transparently in three parts — a platform fee by contact count and seats, per-segment messaging rates that fall as you commit to volume and are locked for a 12-month term with no overage penalty, and implementation scoped up front. Existing customers' plans and rates are grandfathered. It is in production at 10+ non-profits across four countries. Named non-profits running on it include Al-Furkhan, Masjid Annoor, Hidaya Foundation, Penny Appeal, Muslim Aid, Helping Hand, Zakat Foundation, Islamic Relief and Baitulmaal, with a reported 12.4% reply rate.

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