Sirius

About Sirius

Sirius is an AI retention platform that intervenes at the single moment that decides subscription revenue: cancellation. Its argument is that most cancel flows are hard-coded pop-ups offering a generic discount, which saves a fraction of the customers a real retention engine could and burns margin handing money to chronic discount-seekers who would have churned regardless. Sirius instead meets the customer at the cancel intent across both the app and any AI support agents the company runs — that second surface is the newer gap, since AI support agents now process cancellations daily with no retention logic behind them at all. The system decides what offer, if any, a given account should see, so the save attempt is matched to the customer's actual value and churn risk rather than applied blanket. The company publishes named customer results: Promova automated 60% of retention operations within four months and passed 90% by the one-year mark; Parking Nexus, running monthly parkings across 25+ San Francisco locations, cut monthly churn from 12.2% to 2.9% and pushed subscriber retention past 96%; Higgsfield reports that retention stopped being guesswork. Access is via a booked demo. Sirius is a fifteen-person team and unusually for an early company it names three customers on the record with hard numbers attached rather than anonymised logos.

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