RetentionCheck

About RetentionCheck

RetentionCheck grades subscription churn. You paste cancellation reasons — no signup, no card — and it returns a Churn Health Score from A to F, the trust events it believes are breaking retention, and a single fix to ship next, in about a minute. The framing is narrower than a general analytics tool and better for it: the vendor states the target as Stripe founders between $5,000 and $50,000 MRR, the band where churn is the binding constraint but hiring a retention consultant is not yet rational. A public leaderboard grades well-known products so a prospect can calibrate the scoring before running their own data, which doubles as the marketing surface. The free grade includes churn drivers and CSV export. Above that, the product is unusually honest about being partly a service: a $499 one-time Churn Audit is delivered by humans within 48 hours and includes the full diagnosis plus win-back email sequences, refunded in full if the top churn driver is missed, and a monthly subscription keeps the score live afterwards. The pricing page argues explicitly against a $9/month tier on the grounds that cheap retention tools attract customers who themselves churn, which is a defensible position rather than a hedge.

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