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Zapier
No-code automation platform connecting 7,000+ apps
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About Zapier
The leading no-code automation platform connecting 7,000+ apps. Zapier lets you create automated workflows (Zaps) between web services without coding. From simple two-step automations to complex multi-step workflows with filters, formatters, and branching logic. Now includes AI features for natural language automation building.
Key Features
Zapier Use Cases
💡CRM & Email Marketing Automation
Marketing teams use Zapier to trigger email sequences when leads are added to CRMs, update Salesforce records when emails are opened, and sync new subscribers between tools automatically. Multi-step Zaps replace hours of daily manual data entry.
💡Lead Capture & Routing
Sales operations teams build Zapier workflows that capture form submissions, enrich lead data via Clearbit or Apollo, assign leads to the right rep based on territory/size, notify via Slack, and create CRM records — all without any developer work.
💡E-Commerce Order Management
Shopify merchants use Zapier to automatically update inventory in Airtable, notify fulfillment teams in Slack, add customers to email lists, and generate invoices in QuickBooks — turning a complex multi-step process into an instant automated workflow.
💡AI-Powered Content Workflows
Content teams use Zapier's AI integrations to automatically draft social posts from published blog articles, send drafts to Slack for approval, and publish approved posts — creating a semi-automated content distribution engine.
💡Support Ticket Triage & Routing
Customer success teams use Zapier to pull in support tickets from Zendesk, classify them using OpenAI's API, route high-priority tickets to senior reps, create Jira issues for bug reports, and send auto-responses — reducing first-response time dramatically.
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How AI agents and developers can connect to Zapier. Verified 2026-06-21.