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Listed in Coding & Development with 505 other toolsPart of 4395+ curated AI tools on AISO
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SnagRelay

One-click bug reports with session replay, console and network context, delivered pre-triaged to Jira

freemiumThree tiers with annual billing 20% cheaper than monthly, and a 14-day free trial on paid plans, cancellable anytime. Free is $0/month with no credit card: 1 project, 20 reports/month (the FAQ elsewhere on the page states 50), annotated screenshots, AI title and summary, and automatic browser and OS capture. Studio is $23/month billed annually ($276/year) and is marked most popular: 5 projects, unlimited reports, all integrations, video recording, repro steps, and console plus network data. Agency is $63/month billed annually ($756/year): unlimited projects, a white-label widget, session replay, priority support and everything in Studio. The vendor is SOC 2 and GDPR compliant. Note the free-tier report cap is stated inconsistently on the page — 20/month in the plan table, 50/month in the FAQ — and is recorded here as published rather than resolved.View full pricing →

About SnagRelay

SnagRelay collects bug reports that developers can act on without a follow-up conversation, which is the entire problem with the category it competes in. A reporter clicks once; what lands in the tracker is an annotated HD screenshot (draw, highlight, arrow, redact), an optional 60-second HD screen recording, a session replay of every click and scroll leading up to the moment, console logs, network requests, stack traces, and automatic browser and OS capture — with an AI-generated title and summary and reproduction steps already written. Reports are delivered pre-triaged into Jira, Linear, GitHub, GitLab, Trello or Azure DevOps rather than into a separate inbox nobody watches. Semantic duplicate detection matches new reports against the existing backlog so the same bug does not open five tickets. Collection surfaces include a WordPress plugin, a Chrome extension and integration guides for HTML, React and Vue. Three audiences are addressed distinctly: QA teams wanting one-click reports with full context, project managers wanting first-attempt fixes, and agencies wanting clients to report in one click. The vendor is SOC 2 and GDPR compliant and publishes a customer quote citing an 80% reduction in cannot-reproduce closures after switching from UserSnap. Comparison pages against the alternatives, per-framework integration guides and a use-case library are published, and the free tier needs no payment details at all.

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Key Features

✓Annotated screenshots, 60-second video and full session replay on every report
✓Console logs, network requests, stack traces and browser/OS captured automatically
✓AI-written title, summary and reproduction steps before a developer opens it
✓Delivered pre-triaged into Jira, Linear, GitHub, GitLab, Trello or Azure DevOps
✓Semantic duplicate detection against the existing backlog

Tags

bug-reportingsession-replayjiraqaagencies
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