Operator Arc

About Operator Arc

Operator Arc is an AI voice front desk built specifically for salons, med spas and nail studios, and the vertical focus shows in what it does after the call. It answers inbound calls including after hours, checks real availability, books the appointment, sends an SMS confirmation, and then queues a Google review request timed to after the visit. Missed calls trigger a text follow-up, no-shows and cancellations get automated recovery outreach, and appointment reminders go out ahead of time — the sequence that actually determines whether a booking converts to revenue in this industry. Scheduling honours smart fair-turn rules so work is routed according to the salon's technician rotation and business rules rather than first-available, which is the detail a generic booking bot gets wrong. Group appointments and human handoff are supported, and every call produces a summary and transcript. Critically for a small business, it does not require switching point-of-sale systems. The pricing is transparent about the metered parts: plans bundle AI voice minutes and SMS, with overage published at $0.35 per AI minute and $0.02 per SMS, notifications at 80% and 100% of the allowance, and US phone number rental as a separate $7.99/month line. The free trial is 30 AI voice minutes with no credit card, enough to test the booking flow against the salon's own calendar before committing.

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