How to Cancel ElevenLabs (2026)
Cancel from the subscription page in your account. The thing to check first is what happens to cloned voices and to audio you have already published commercially.
⚠️ Check this before you cancel
Character credits do not roll over and are not refunded. If you upgraded mid-month to finish a project, cancelling immediately afterwards forfeits whatever is left in that period — use the credits before the period ends, not after you cancel.
Step-by-Step: Cancelling ElevenLabs
Find the route that matches where you bought the subscription. Cancelling on the wrong one leaves the charge running.
Web (elevenlabs.io)
Billed by ElevenLabs, via Stripe- 1
Open your profile menu → Subscription
The page shows your tier, character usage for the period, and the renewal date.
- 2
Choose Cancel Subscription
You may be offered a downgrade to a smaller paid tier first. If you want out entirely, decline it — a downgrade still bills.
- 3
Confirm, then re-open the page to verify the tier shows as ending
The subscription should read as active until the period end with no renewal scheduled.
What Happens to Your Data and Output
- ›You fall back to the free tier, which keeps a small monthly character allowance.
- ›Instant Voice Clones you created remain in the account, but the number you can keep is capped by tier — the free tier holds far fewer, and clones over the limit become unusable.
- ›Professional Voice Clones are a paid-tier feature and stop being usable when the paid tier ends.
- ›Audio you already generated and downloaded is yours to keep; commercial-use rights granted at generation time are not revoked by cancelling.
- ›Unused character credits expire at the end of the period and are not refunded.
Can You Get a Refund?
ElevenLabs treats subscription fees as non-refundable once the period has started, with cancellation taking effect at the end of the term. Support handles accidental-renewal cases at its discretion through help.elevenlabs.io.
Cheaper Places to Go Instead of ElevenLabs
Most people cancelling still need the job done. These cover the same ground for less, or for nothing.
OpenAI TTS API
Pay per character with no monthly floor — dramatically cheaper for bursty, occasional narration.
Speechify
Better suited to listening to documents than to producing published narration.
See the full profile →Murf AI
Studio-style editor with a free tier; strongest when you need voice plus timing over a video.
Frequently Asked Questions
Do I lose my cloned voices if I cancel ElevenLabs?
Instant Voice Clones stay in the account, but each tier caps how many you can hold, and the free tier's cap is low — clones beyond it become unusable rather than deleted. Professional Voice Clones require a paid tier and stop working when it lapses.
Can I still use audio I already generated?
Yes. Files you downloaded are yours, and the commercial-use rights that applied when you generated them are not withdrawn by cancelling. Download everything you need before the period ends.
Will unused characters be refunded?
No. Character allowances reset each period, do not roll over, and are not refunded on cancellation. Spend them before the period ends.
Is there a cheaper way to keep synthetic speech?
For low or spiky volume, a pay-per-character TTS API costs far less than any monthly tier because there is no floor. ElevenLabs stops being the expensive option only when you are generating consistently and want its specific voice quality.
How do I cancel if I subscribed through a team workspace?
Only the workspace owner can cancel a team subscription. Individual members removing themselves does not stop the billing — the owner has to reduce seats or cancel the workspace plan.
Learn More
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