BestChat Pricing 2026
Complete pricing guide for BestChat — plans, costs, and free options.
💰 BestChat Pricing Overview
BestChat uses a freemium pricing model. Free tier available with optional paid upgrades. Current pricing: Free includes 80 AI chats per month, 80 products for AI learning, 20 AI knowledge entries and 1 agent seat. Starter is $10/month with 300 AI chats, 300 products and 100 AI training items on 1 seat. Basic is $30/month with 1,000 AI chats and 1,000 products. Growth, marked most popular, is $60/month with 3,000 AI chats and 3 agent seats. Enterprise is $450/month with unlimited AI chats, an independent data model tuned by data scientists and high-performance GPU capacity. BestChat is a popular chatbots & assistants tool known for live chat and ai smartbot for ecommerce, with native shopify, wix and wordpress integrations and product-aware answers. You can get started with BestChat for free and upgrade to a paid plan as your needs grow.
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🔍 Compare Before You Buy
See all 5 alternatives →Comparing BestChat to similar tools helps you make the best choice for your budget and needs:
ChatGPT
FreemiumOpenAI's conversational AI assistant powered by GPT-4
Free plan + paid from $20/month
Compare with BestChat →Claude
FreemiumAnthropic's thoughtful AI assistant — now powered by Opus 4.8
Free plan + paid from $20/month
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BestChat Plans & Pricing
Free
80 AI chats per month, 80 products for AI learning, 20 AI knowledge entries and 1 agent seat
Starter is
300 AI chats, 300 products and 100 AI training items on 1 seat
Basic is
1,000 AI chats and 1,000 products
Growth, marked most popular, is
3,000 AI chats and 3 agent seats
Enterprise is
Unlimited AI chats, an independent data model tuned by data scientists and high-performance GPU capacity
* Pricing information is based on publicly available data and may not reflect current promotions, annual discounts, or regional pricing. Visit the official BestChat website for the latest pricing.
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Claim it to take a capped slot in Chatbots & Assistants — each category sells a fixed number — so your row ranks above every free tool in it, and above the 5 alternatives we list for BestChat, with a Featured badge.
Claim Now →Is BestChat Free?
Free includes 80 AI chats per month, 80 products for AI learning, 20 AI knowledge entries and 1 agent seat. Starter is $10/month with 300 AI chats, 300 products and 100 AI training items on 1 seat. Basic is $30/month with 1,000 AI chats and 1,000 products. Growth, marked most popular, is $60/month with 3,000 AI chats and 3 agent seats. Enterprise is $450/month with unlimited AI chats, an independent data model tuned by data scientists and high-performance GPU capacity.
Before you pay for BestChat
We wrote up the free routes to this job
We have not written a free-BestChat-alternatives guide yet. The closest one we have is built around ChatGPT — the same Chatbots & Assistants job, and every free tier in it was read off the vendor's own pricing page on a stated date: the allowance, what the free plan withholds, and the price the paid tier actually starts at. Several of the tools in it are alternatives to BestChat too.
Free ChatGPT alternatives, compared →Check BestChat pricing at the source
The breakdown above is our summary of BestChat's published pricing, not a quote. Plans, limits and what each tier includes change without notice — confirm on BestChat's own pages before you buy.
Official BestChat site ↗We do not represent BestChat and these links are not paid placements.
Is BestChat Worth It?
BestChat is a freemium chatbots & assistants tool that offers 5 key features including SmartBot trained on the store's own product catalogue, Native Shopify, Wix and WordPress integrations, AI help-me-write assistant for human agents. BestChat is a live chat and AI agent platform aimed at ecommerce storefronts, combining human agent seats with an AI product called SmartBot. Its positioning is sales engagement rather than pure ticket deflection: the bot is trained on the store's product catalogue, so the number of products it can learn is a metered dimension of every plan alongside the number of AI chats, and it answers pre-purchase questions with catalogue awareness instead of routing them to a queue. Integration is native to the platforms small merchants actually run on — Shopify, Wix and WordPress — which means installation does not require developer work. The feature set spans AI Insights, an AI help-me-write assistant for agents composing replies, an AI knowledge base built from custom entries, and AI learning over the product catalogue. Mobile and desktop apps are provided for agents. The interface is localised into eight languages including German, Spanish, French, Italian, Portuguese and both simplified and traditional Chinese, which reflects a cross-border ecommerce customer base. Plans scale along four metered dimensions simultaneously: AI chats per month, products the bot can learn, AI knowledge entries, and agent seats, with branding removal appearing on the middle tiers. The top tier is differentiated by an independent data model tuned by data scientists on dedicated high-performance GPU capacity rather than only by higher limits.
✅ BestChat is a good choice if you need:
- •SmartBot trained on the store's own product catalogue
- •Native Shopify, Wix and WordPress integrations
- •AI help-me-write assistant for human agents
- •AI knowledge base entries alongside catalogue learning
- •Interface localised into eight languages
💡 Value Assessment
With a free tier available, BestChat is an easy recommendation for anyone looking to try chatbots & assistants tools without financial commitment. The paid plans offer good value for power users who need the additional features and higher usage limits.
BestChat Key Features
BestChat comes packed with features that make it a strong contender in the chatbots & assistants space. Here's what you get:
SmartBot trained on the store's own product catalogue helps you work more efficiently with BestChat.
Connect with your existing tools and services for a unified workflow.
AI help-me-write assistant for human agents helps you work more efficiently with BestChat.
AI knowledge base entries alongside catalogue learning helps you work more efficiently with BestChat.
Interface localised into eight languages helps you work more efficiently with BestChat.
BestChat Alternatives & Their Pricing
Considering alternatives to BestChat? Here's how competing tools compare on pricing:
Gorgias
PaidAI helpdesk built specifically for ecommerce.
Pricing: Paid plans available
ChatGPT
FreemiumOpenAI's conversational AI assistant powered by GPT-4
Pricing: Free tier available. Plus $20/mo, Team $25/user/mo, Enterprise custom
Claude
FreemiumAnthropic's thoughtful AI assistant — now powered by Opus 4.8
Pricing: Free tier. Pro $20/mo, Team $25/user/mo, Enterprise custom. Opus 4.8 available on Pro and above.
Microsoft Copilot
FreemiumMicrosoft's AI assistant — free GPT-4 access in Windows, Edge, and M365
Pricing: Free (Copilot). Microsoft 365 Copilot $30/user/mo (requires M365 Business subscription)
Chaterimo
FreemiumE-commerce support and sales chatbot with bring-your-own-key pricing and unlimited AI messages
Pricing: Learner is free with 100 messages a month, 50,000 characters of storage, Gemini Flash and chat history. On the bring-your-own-API-key track: Growth is $9/month, Evolve $19/month, Advanced $24/month and Masterful $34/month, all with unlimited messages and storage of 5M, 15M, 50M and 100M characters respectively, plus 3, 10, 50 and 100 chat widgets and 2, 4, 6 and 8 proactive sales rules. On the all-inclusive track where Chaterimo supplies the keys: Growth is $20/month for 1,000 messages, Evolve $40/month for 2,000, Advanced $50/month for 4,000 and Masterful $70/month for 10,000, with the same storage, widget and rule ladders but restricted to lower-tier models. All paid tiers include a ticket system, third-party and custom API integration, lead capture, chat reports, 24-hour auto-scraping, Google Search integration, current-webpage context and removal of the 'Powered by chaterimo' badge. An all-inclusive Enterprise plan is quoted on request.
Ready to try BestChat?
Visit the official website for the latest pricing and to get started.
Frequently Asked Questions
Is BestChat free to use?
Yes, BestChat offers a free tier that you can use without paying. Paid plans starting at $10/month unlock additional features and higher usage limits.
How much does BestChat cost in 2026?
As of 2026, BestChat pricing is: Free includes 80 AI chats per month, 80 products for AI learning, 20 AI knowledge entries and 1 agent seat. Starter is $10/month with 300 AI chats, 300 products and 100 AI training items on 1 seat. Basic is $30/month with 1,000 AI chats and 1,000 products. Growth, marked most popular, is $60/month with 3,000 AI chats and 3 agent seats. Enterprise is $450/month with unlimited AI chats, an independent data model tuned by data scientists and high-performance GPU capacity. Visit the official BestChat website for the most current pricing.
What is the cheapest BestChat plan?
The cheapest option is the free tier. If you need premium features, the most affordable paid plan is Starter is at $10/month.
Does BestChat offer enterprise pricing?
Yes, BestChat lists an enterprise or custom-priced plan. Contact their sales team for a quote.
What are the best alternatives to BestChat?
Popular alternatives to BestChat include Gorgias, ChatGPT, Claude. Each offers different features and pricing structures. Compare them on AISO Tools to find the best fit for your needs and budget.
Is BestChat worth the price?
BestChat is well-regarded in the chatbots space, offering features like SmartBot trained on the store's own product catalogue, Native Shopify, Wix and WordPress integrations, AI help-me-write assistant for human agents. Whether it's worth the investment depends on your specific needs, usage volume, and budget. The free tier lets you try it before committing to a paid plan.
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