Gorgias Pricing 2026
Complete pricing guide for Gorgias — plans, costs, and features compared.
💰 Gorgias Pricing Overview
Gorgias uses a paid pricing model. Requires a paid subscription or one-time purchase. Current pricing: Helpdesk plans from Starter $10/mo (50 tickets) to Advanced $750+/mo (5,000+ tickets). AI Agent add-on is usage-based at $0.90-$1.00 per resolved conversation, not a flat fee. Enterprise custom pricing available.. Gorgias is a popular chatbots & assistants tool known for ai helpdesk built specifically for ecommerce.. Gorgias requires a paid subscription to access its features.
🔍 Compare Before You Buy
See all 4 alternatives →Comparing Gorgias to similar tools helps you make the best choice for your budget and needs:
Zendesk AI
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Starting at $69/month
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Free plan + paid from $18/month
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Free plan + paid from $29/month
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Gorgias Plans & Pricing
Helpdesk plans from Starter
(50 tickets) to Advanced $750+/mo (5,000+ tickets)
AI Agent add-on is usage-based at
per resolved conversation, not a flat fee
Enterprise
custom pricing available.
* Pricing information is based on publicly available data and may not reflect current promotions, annual discounts, or regional pricing. Visit the official Gorgias website for the latest pricing.
Is Gorgias Free?
Gorgias does not currently offer a free plan. All users need a paid subscription to access the platform. Plans start at $10/month. However, Gorgias may offer a free trial or money-back guarantee — check their website for current promotions. If you're looking for a free alternative, explore the alternatives section below.
Gorgias Feature Comparison
Here's how Gorgias's key features are typically distributed across pricing tiers. Feature availability is estimated based on common SaaS patterns — check the official site for exact tier details.
| Feature | Helpdesk plans from Starter | AI Agent add-on is usage-based at | Enterprise |
|---|---|---|---|
| AI ticket automation | ✓ | ✓ | ✓ |
| Shopify/BigCommerce integrations | ✓ | ✓ | ✓ |
| Omnichannel inbox | ◐ | ✓ | ✓ |
| Intent detection | — | ✓ | ✓ |
| Revenue attribution per ticket | — | ◐ | ✓ |
✓ = Full access · ◐ = Limited · — = Not available. Feature availability is estimated and may vary.
Is Gorgias Worth It?
Gorgias is a premium chatbots & assistants tool that offers 5 key features including AI ticket automation, Shopify/BigCommerce integrations, Omnichannel inbox. AI-powered helpdesk built for ecommerce brands. Gorgias centralizes customer support across email, chat, social media, and SMS while automating repetitive tickets with AI to handle 60%+ without human intervention.
✅ Gorgias is a good choice if you need:
- •AI ticket automation
- •Shopify/BigCommerce integrations
- •Omnichannel inbox
- •Intent detection
- •Revenue attribution per ticket
💡 Value Assessment
As a paid tool, Gorgias justifies its price through professional-grade features and reliability. If you regularly need ai ticket automation, the investment can pay for itself through time savings and improved output quality.
Gorgias Key Features
Gorgias comes packed with features that make it a strong contender in the chatbots & assistants space. Here's what you get:
Powered by advanced AI models, Gorgias delivers intelligent content generation capabilities.
Connect with your existing tools and services for a unified workflow.
Omnichannel inbox helps you work more efficiently with Gorgias.
Intent detection helps you work more efficiently with Gorgias.
Revenue attribution per ticket helps you work more efficiently with Gorgias.
Gorgias Alternatives & Their Pricing
Considering alternatives to Gorgias? Here's how competing tools compare on pricing:
Zendesk AI
PaidWorld's #1 customer service platform, now AI-powered for intelligent routing & automation
Pricing: Suite Team $69/agent/mo, Suite Growth $115/agent/mo, Suite Professional $149/agent/mo, Suite Enterprise custom
Freshdesk
FreemiumAI-powered helpdesk with Freddy AI chatbot, 68K+ customers & generous free plan
Pricing: Free (up to 10 agents). Growth $18/agent/mo, Pro $59/agent/mo, Enterprise $95/agent/mo
Tidio
FreemiumCustomer service with AI chatbot for SMBs
Pricing: Free tier. Starter $29/mo, Growth custom, Lyro AI add-on $39/mo
Re:amaze
PaidOmnichannel support and live chat platform for ecommerce.
Pricing: Paid plans available
Ready to try Gorgias?
Visit the official website for the latest pricing and to get started.
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Get a Sponsored Badge →Frequently Asked Questions
Is Gorgias free to use?
Gorgias is a paid tool with plans starting at $10/month. There is no free tier available, though some paid plans may include a trial period.
How much does Gorgias cost in 2026?
As of 2026, Gorgias pricing is: Helpdesk plans from Starter $10/mo (50 tickets) to Advanced $750+/mo (5,000+ tickets). AI Agent add-on is usage-based at $0.90-$1.00 per resolved conversation, not a flat fee. Enterprise custom pricing available.. Pricing may vary based on billing cycle (monthly vs annual) and region. Visit the official Gorgias website for the most current pricing.
What is the cheapest Gorgias plan?
The most affordable Gorgias plan is Helpdesk plans from Starter at $10/month.
Does Gorgias offer enterprise pricing?
Yes, Gorgias offers custom enterprise pricing with features like dedicated support, custom integrations, enhanced security, and volume discounts. Contact their sales team for a personalized quote.
What are the best alternatives to Gorgias?
Popular alternatives to Gorgias include Zendesk AI, Freshdesk, Tidio. Each offers different features and pricing structures. Compare them on AISO Tools to find the best fit for your needs and budget.
Is Gorgias worth the price?
Gorgias is well-regarded in the chatbots space, offering features like AI ticket automation, Shopify/BigCommerce integrations, Omnichannel inbox. Whether it's worth the investment depends on your specific needs, usage volume, and budget. Consider starting with a trial if available to evaluate the platform.
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