CX Genie Pricing 2026
Complete pricing guide for CX Genie — plans, costs, and free options.
💰 CX Genie Pricing Overview
CX Genie uses a freemium pricing model. Free tier available with optional paid upgrades. Current pricing: Free forever: AI agent, AI auto-reply, workflow, live chat and help desk, 1 seat, 200 conversations/month, 1 chatbot and a 20-document knowledge base, no credit card required. Starter $39.99/month ($33.67 billed annually) — 5 seats, 5,000 conversations/month, unlimited chatbots and a 100-document knowledge base. Team $89.99/month ($75.67 annually) — 15 seats, 15,000 conversations/month, unlimited documents, plus ticket mailbox. Business $249.99/month ($219.67 annually) — unlimited seats, 60,000 conversations/month, bots for multiple brands and white labelling. Enterprise is quoted on request and adds custom AI model training, SAML SSO, 24/7 support, a 99.9% SLA and dedicated infrastructure. Annual billing saves up to 16%.. CX Genie is a popular chatbots & assistants tool known for no-code ai support agents, workflows, live chat and help desk with white-labelling from the business tier. You can get started with CX Genie for free and upgrade to a paid plan as your needs grow.
Does ChatGPT recommend your AI tool?
Before you compare plans: does ChatGPT name CX Genie when someone asks for a chatbots & assistants recommendation? Run a free AI-visibility scan on any tool — 5 prompt angles, ~30 seconds, no signup, no card.
🔍 Compare Before You Buy
See all 5 alternatives →Comparing CX Genie to similar tools helps you make the best choice for your budget and needs:
ChatGPT
FreemiumOpenAI's conversational AI assistant powered by GPT-4
Free plan + paid from $20/month
Compare with CX Genie →Claude
FreemiumAnthropic's thoughtful AI assistant — now powered by Opus 4.8
Free plan + paid from $20/month
Compare with CX Genie →Microsoft Copilot
FreemiumMicrosoft's AI assistant — free GPT-4 access in Windows, Edge, and M365
Free plan + paid from $30/user/month
Compare with CX Genie →Complete Your Chatbot Stack
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CX Genie Plans & Pricing
Free
Forever: AI agent
Starter
$33.67 billed annually) — 5 seats, 5,000 conversations/month, unlimited chatbots and a 100-document knowledge base
Team
$75.67 annually) — 15 seats, 15,000 conversations/month, unlimited documents, plus ticket mailbox
Business
$219.67 annually) — unlimited seats, 60,000 conversations/month, bots for multiple brands and white labelling
Enterprise
Is quoted on request and adds custom AI model training
* Pricing information is based on publicly available data and may not reflect current promotions, annual discounts, or regional pricing. Visit the official CX Genie website for the latest pricing.
Is CX Genie your tool?
Claim it to take a capped slot in Chatbots & Assistants — each category sells a fixed number — so your row ranks above every free tool in it, and above the 5 alternatives we list for CX Genie, with a Featured badge.
Claim Now →Is CX Genie Free?
CX Genie offers a free tier that lets you try the platform without any payment. The free plan typically includes core features with usage limits. For power users, paid plans unlock additional features and higher usage limits.
Before you pay for CX Genie
We wrote up the free routes to this job
We have not written a free-CX Genie-alternatives guide yet. The closest one we have is built around ChatGPT — the same Chatbots & Assistants job, and every free tier in it was read off the vendor's own pricing page on a stated date: the allowance, what the free plan withholds, and the price the paid tier actually starts at. Several of the tools in it are alternatives to CX Genie too.
Free ChatGPT alternatives, compared →Check CX Genie pricing at the source
The breakdown above is our summary of CX Genie's published pricing, not a quote. Plans, limits and what each tier includes change without notice — confirm on CX Genie's own pages before you buy.
Official CX Genie site ↗We do not represent CX Genie and these links are not paid placements.
Is CX Genie Worth It?
CX Genie is a freemium chatbots & assistants tool that offers 5 key features including Visual no-code workflow builder for agent logic, Product-catalogue learning for recommendation-driven support, Live chat, help desk and ticket mailbox in one platform. CX Genie is a no-code customer support platform that bundles AI agents, automated workflows, live chat, a help desk and ticketing into one product, positioned against the common alternative of stitching several point tools together. The setup path is deliberately short — sign up, customise an agent from a template or build the logic out in a visual workflow editor, then connect it to whichever channels the business already uses — and the vendor claims a customer of theirs replaced more than nine separate pieces of software with it. Beyond deflection, the agents do sales work: engaging visitors, qualifying leads with scripted questions, routing them to the right team, and learning a product catalogue well enough to recommend the item matching a customer's described need. Responses can draw on multiple knowledge sources and the system learns from prior conversations. What makes the pricing worth reading closely is that seat counts and conversation volumes move together rather than being sold separately, and white-labelling plus multi-brand bot support arrive at the Business tier rather than only at Enterprise — which matters for agencies running support for several clients under their own brand. The free tier is genuinely usable for a solo operator at 200 conversations a month with no credit card, and the vendor reports over 100,000 users across industries.
✅ CX Genie is a good choice if you need:
- •Visual no-code workflow builder for agent logic
- •Product-catalogue learning for recommendation-driven support
- •Live chat, help desk and ticket mailbox in one platform
- •White label and multi-brand bots on the Business tier
- •Free tier with 200 conversations per month and no card
💡 Value Assessment
With a free tier available, CX Genie is an easy recommendation for anyone looking to try chatbots & assistants tools without financial commitment. The paid plans offer good value for power users who need the additional features and higher usage limits.
CX Genie Key Features
CX Genie comes packed with features that make it a strong contender in the chatbots & assistants space. Here's what you get:
Visual no-code workflow builder for agent logic helps you work more efficiently with CX Genie.
Product-catalogue learning for recommendation-driven support helps you work more efficiently with CX Genie.
Live chat, help desk and ticket mailbox in one platform helps you work more efficiently with CX Genie.
White label and multi-brand bots on the Business tier helps you work more efficiently with CX Genie.
Free tier with 200 conversations per month and no card helps you work more efficiently with CX Genie.
CX Genie Alternatives & Their Pricing
Considering alternatives to CX Genie? Here's how competing tools compare on pricing:
ChatGPT
FreemiumOpenAI's conversational AI assistant powered by GPT-4
Pricing: Free tier available. Plus $20/mo, Team $25/user/mo, Enterprise custom
Claude
FreemiumAnthropic's thoughtful AI assistant — now powered by Opus 4.8
Pricing: Free tier. Pro $20/mo, Team $25/user/mo, Enterprise custom. Opus 4.8 available on Pro and above.
Microsoft Copilot
FreemiumMicrosoft's AI assistant — free GPT-4 access in Windows, Edge, and M365
Pricing: Free (Copilot). Microsoft 365 Copilot $30/user/mo (requires M365 Business subscription)
CloseBot
FreemiumConversational AI appointment setter for HighLevel and HubSpot, built for agency re-billing
Pricing: Separate business and agency plan tracks. Free is $0 forever and includes unlimited account connections, 1 MB upload storage, 100 monthly messages, 1 user seat and 1 agent. Core is $64 per month and covers unlimited messages with message costs included in the base price; the agency version of Core adds re-billing of all costs, a white-label client portal, 15+ templates, invitable additional users, and add-on storage and agents, while the business version includes 50+ extra templates and human support. Growth is custom-priced for teams needing SLAs, compliance, quarterly audits or high volume, and adds HIPAA compliance, 50+ templates, 99.99% priority uptime and priority support. Agency plans re-bill messages at a published $0.012 per message. Paid plans start with a 7-day trial.
Coze
FreemiumByteDance's no-code AI chatbot builder with plugins and multi-platform deployment
Pricing: Free tier with generous limits. Pro plans from $9/mo for more API calls and features
Ready to try CX Genie?
Visit the official website for the latest pricing and to get started.
Frequently Asked Questions
Is CX Genie free to use?
Yes, CX Genie offers a free tier that you can use without paying. Paid plans starting at $39.99/month unlock additional features and higher usage limits.
How much does CX Genie cost in 2026?
As of 2026, CX Genie pricing is: Free forever: AI agent, AI auto-reply, workflow, live chat and help desk, 1 seat, 200 conversations/month, 1 chatbot and a 20-document knowledge base, no credit card required. Starter $39.99/month ($33.67 billed annually) — 5 seats, 5,000 conversations/month, unlimited chatbots and a 100-document knowledge base. Team $89.99/month ($75.67 annually) — 15 seats, 15,000 conversations/month, unlimited documents, plus ticket mailbox. Business $249.99/month ($219.67 annually) — unlimited seats, 60,000 conversations/month, bots for multiple brands and white labelling. Enterprise is quoted on request and adds custom AI model training, SAML SSO, 24/7 support, a 99.9% SLA and dedicated infrastructure. Annual billing saves up to 16%.. Visit the official CX Genie website for the most current pricing.
What is the cheapest CX Genie plan?
The cheapest option is the free tier. If you need premium features, the most affordable paid plan is Starter at $39.99/month.
Does CX Genie offer enterprise pricing?
Yes, CX Genie lists an enterprise or custom-priced plan. Contact their sales team for a quote.
What are the best alternatives to CX Genie?
Popular alternatives to CX Genie include ChatGPT, Claude, Microsoft Copilot. Each offers different features and pricing structures. Compare them on AISO Tools to find the best fit for your needs and budget.
Is CX Genie worth the price?
CX Genie is well-regarded in the chatbots space, offering features like Visual no-code workflow builder for agent logic, Product-catalogue learning for recommendation-driven support, Live chat, help desk and ticket mailbox in one platform. Whether it's worth the investment depends on your specific needs, usage volume, and budget. The free tier lets you try it before committing to a paid plan.
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